Mona Ahmed Mohamed Eissa Eissa

I manage the team to achieve the goals and access to the highest quality in the services we provide to our customers' rates
The work of the channels of communication with our customers through marketing research and promotional work of the right mix

KEY SKILLS:
• Designing (job description - organizational structure - training plan).
• HR Strategy and Development expert.
• Change and performance Management expert.
• Excellent ability at problem solving and making decision.
• Negotiation and presentation skills
• Strong project management skills
• Training skills.
• Organizing Structure Reviews.
• Strategy Formulation, Implementation and Planning
• Budgeting.
• Collaboration.
• Developing the marketing and plan strategy.
• Warehouse Management.
• Team Work.
• Customer Service.
• Setting a training plan and the identification of training needs and design of programs
• Supply Chain Management.
• Interviews and selection skills.
• Assigning each person to their most suitable position.
• Time management skills


PROFESSIONAL EXPERIENCE:

• Administrative Development Specialist (1990 - 2008)
o At the Central Agency of Organization and Administration - Cairo, Egypt.
• General Manager (2008 - 2011)
o At the Central Agency of Organization and Administration - Cairo, Egypt.
• HR and Training Consultant (2011 - 2013).
o L r s en M. Firm for Training and Consultant - Cairo, Egypt.
• HR and Training Manager (2013 - Now).
o A u l d Gulf Center for Training and Consulting.
• Freelancer Trainer (2008 - 2011).
• A published book (The Effective Leader and the Successful Organization) - 2010.

TRAINING Experts:
• Human resources.
• Project Management.
• Skills of leadership.
• Time management.
• Developing of organization.
• Job description.
• Delegation of authority.
• Negotiation skills.
• Effective communication skills.
• Team building.
• Secretary’s jobs and officers managers.
• Evaluation of the work.
• Marketing and Sales.
• Creative Thinking.
• Problem Solving and Taking Decision.
• The Changing Management.
• Clients' service.