Purchasing Manager
2R4T for information technology consultants
Total years of experience :6 years, 1 Months
• Oversaw planning and inventory management of seasonal stocks.
• Negotiated contract and purchase terms with suppliers.
• Wrote standard operating procedures for the department.
• Generated weekly, monthly, quarterly and yearly reports on purchasing
operations.
• Negotiated cost-effective sales orders for bespoke items and seasonal
goods.
• Coordinated store and production teams to meet specified delivery
requirements.
• Implemented policies to reduce cost and eliminate waste.
• Understanding the market and analyzing trends to identify the company's
buying needs
• Travel regularly to visit factories and wholesale market
• Champions an Agile environment built upon values such as transparency, stakeholder feedback, and collaboration.
• Effectively worked to conceive, design, and implement use cases for the organization's website for both the back end and end-user experience.
• Works to establish an Agile project vision with cross-functional and interdependent teams while simultaneously managing competing business priorities and initiatives.
• Acts as a Scrum Master on a Scrum Team to iteratively develop and maintain the website using tools such as Artificial Intelligence and Machine Learning.
• Forecasts and creates overall strategic business plans for up to 5 years out.
• Identifies, tracks, and compiles Agile project KPIs and strategic business- centric metrics to understand current project needs and dependencies.
• Facilitates integrations with third-party vendors such as SMS, payment gateway, and product shipping
• Built a commercial trading culture within the team, developing and implementing KPI targets and motivating staff to achieve personal and team goals.
• Drove sales and conversion, liaising with marketing to ensure the maximally effective roll-out of promotions across all channels.
• Created email marketing campaigns for enhanced customer engagement.
• Photographed items for product and lifestyle imagery to heighten
customer appeal.
• Implemented stock control measures for improved inventory
management.
• Monitored new sales platforms and technologies to expand business
scope.
• Grew customer reach using Facebook, Instagram and Google.
• Increased online sales profits through strategic digital marketing.
• Maintained high feedback ratings through enhanced customer service.
1- Organizing and managing all of the Enquiries and Project Proposal’s Requests received from the customers.
2- Working on the Requests and coordinating with a wide base of manufacturers to prepare Financial Proposals for each Enquiry.
3- Keep track of the sales report for our different sales managers around the region .
4- Release all of the orders Achieved by the company, coordinate with the different department and insuring the sales cycle is operating as needed.
5- Supporting the sales team in all that is required . “Quotations, File Submission Preparation, Documentation, etc. “
6- File tracking of all the important documents, and keeping a smooth accessibility to these files at any time
•working as a marketing and executive sales for middle east
•working as a customer service for la dorika company in UAE
•communicating with middle east clients and representing their needs from the company
•Understanding of company capabilities and service
•Developing a friendly and cordial long term relationship
Orange company (VIP account manager ):
•Working with our important clients in Amman.
•Assisting our important customer by introducing or suggesting a new products and services
•Dealing with every client and understand their personality to give the best customer service.
•Responsible for all client communications, conflict resolution, and compliance on client deliverable and revenue.
•Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
•Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
•Aware and in pursuit of opportunities for account growth and new business, involving the Account Director, Sales or other supporting department.
•Communicates the client's goals and represent the client's interests to the team.
•Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
•Understanding of company capabilities and service, and effectively communicates all offerings to the client.
zain company (tele sales-customer service):
•Talking to customer about our product and make sure they have a good knowledge about the product.
•Making sure the customer is satisfied and happy.
•Assists customers effectively by solving customer disputes
•Completes supporting paperwork and data entry as required
•Promote the company / organization through customer care
•Guide customer and sort out their problems.
*Tele sales :
•Achieving annual targets & meeting deadlines.
•Process orders in time and be keep up to the minute information of competition in the market
•Assists customers in locating merchandise and answering a variety of questions concerning general merchandise; demonstrates use of merchandise upon request.
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