Food & Beverage Training Manager
Babel-Ahwet Zeitouna-Be Babel/Afkar Holding
Total years of experience :5 years, 5 Months
Included but not limited to the following:
- Develop position handbooks for BOH & FOH staff members
-Ensure that the required profit margins of all F&B service areas are achieved .
- Ensure the quality according to service manual
- Maintain highest professional standards of staff performance and guest satisfaction.
- Hold regular meetings with dept. heads to ensure work proficiency and smooth flow .
And many others .
• Awarded certificates in : Intangible services , Menu Engineering , Handling guests complaints , Quality control ,Sales approach , Hygiene and Sanitation,Obtaining leadership skills , HRM ( Human resources management). Special skills & Strong points : - P&L analysis and an eye for details towards profit possibilities . - Leadership and human resources . - Wide exposure to pre opening and setting up new outlets . - Hardworking old fashioned school .