SHAHEEN khan, Cro/Cso Cutomer Services Officer/Customer Relationships Officer

SHAHEEN khan

Cro/Cso Cutomer Services Officer/Customer Relationships Officer

COMRADE SOFTWARE MARKETING LLC

Location
United Arab Emirates - Dubai
Education
Master's degree, indirusty relation and labore law and HRD
Experience
9 years, 8 Months

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Work Experience

Total years of experience :9 years, 8 Months

Cro/Cso Cutomer Services Officer/Customer Relationships Officer at COMRADE SOFTWARE MARKETING LLC
  • United Arab Emirates - Dubai
  • October 2016 to June 2020
Teacher at drasti academy indore
  • India - Indore
  • January 2012 to January 2014

Taught Chemistry and Chemical Biology to 100+ students of 10-12th grades a year.
Prepared comprehensive lesson plans based on the updated curriculum from the academy.
Created interactive presentations with the usage of relevant software
Ensured class safety during the laboratory practice.
Fostered a positive learning environment by incorporating team building activities and positive reinforcement techniques.
Focused on ensuring social and emotional development of adolescent students; cooperated closely.

assistant manager at teleperformance. indore
  • India
  • March 2008 to April 2012

Maintaining Personal files, leave records, etc in respect of all the employee, Handling employee grievances and resolving them, amicably within the Framework of Companys policies, Rules and regulations, Report on Responsible for day-to-day coordination with clients. .achived the target.Training and development of team.Follow-Up, interacting with candidates and clients, customer- Excellent communication
Assist in the planning and preparation of meetings, conferences and conferencetelephone call

Maintain an adequate inventory of office supplies• Handle requests and queries appropriately
• Maintain diary, arrange meetings and appointments and provide .customer service skill.

Education

Master's degree, indirusty relation and labore law and HRD
  • at deviahily university indore (mp)india
  • January 2012

My Specialization in labor law and Human resource and administrative management.

Master's degree, management (MCOM)
  • at bharkattulah university Bhopal
  • March 2007
Bachelor's degree, accounting group(BCOM)
  • at bharkattulah university Bhopal
  • April 2004

Languages

English
Expert
Hindi
Native Speaker
Urdu
Expert
Arabic
Beginner

Training and Certifications

leading skills development (Training)
Training Institute:
office teleperformace
Date Attended:
January 2009
Duration:
36 hours
public speaking training (Training)
Training Institute:
teleperformane
Date Attended:
March 2010
Duration:
32 hours
soft skill and time managment (Training)
Training Institute:
office arrange
Date Attended:
June 2009
Duration:
20 hours
selling skills (Training)
Training Institute:
office arrange
Date Attended:
September 2009
Duration:
25 hours
corporate training and sigma (Training)
Training Institute:
teleperformane
Date Attended:
June 2011
Duration:
40 hours

Hobbies

  • reading book ,planting,music