Shanaz محمد, Account Manager (Sales/ Marketing/ Business Development)

Shanaz محمد

Account Manager (Sales/ Marketing/ Business Development)

Hirdaramani

البلد
سريلانكا - دهيوالا ماونت لافينيا
التعليم
ماجستير, MSc in International Business
الخبرات
14 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 0 أشهر

Account Manager (Sales/ Marketing/ Business Development) في Hirdaramani
  • سريلانكا
  • أشغل هذه الوظيفة منذ يناير 2012

Handling corporate clients,
Managing Key Accounts,
Identifying new leads,
Building the rapport with customers to increase sales,
Acheive the sales targets
Follow up on the leads, payments and after sales

Stock controller & Customer service assitant في Shell UK Direct
  • المملكة المتحدة - لندن
  • مارس 2010 إلى أكتوبر 2011

Merchandising,
Cash handling,
Handling refunds and exchanges,
Stock controlling and maintaining a high level of customer service and store standards at all time.

Retail Operative Assistant في Primark Oxford street
  • المملكة المتحدة - لندن
  • سبتمبر 2010 إلى أبريل 2011

Resolving customer queries,
Maintaining the shop floor at all times
Maintaing the stock level in the storage department
Providing excellent customer service.
Handling the Cash/Tills

الخلفية التعليمية

ماجستير, MSc in International Business
  • في University of Hertfordshire (UK)
  • نوفمبر 2011

I have completed my MSc in international business. Some of the main modules were Corporate social responsibilty, Global economics, Effective manager, International Trade. etc.. My dissertation was on Human Resource and my topic was "An analysis of challenges and barriers of managerial turnover and retaining managerial employees in the carbonated soft drink industry in Sri Lanka"

بكالوريوس, BA(hons) in Business Administration
  • في Asia Pacific Institute of information Technology( Staffordshire University, UK)
  • أكتوبر 2009

I completed my degree in Business Administration BA(hons) with second class honors. My dissertation topic was on " A study of relationship between expatriate leadership styles and employee job satisfaction" I got a first class for my dissertation.

Specialties & Skills

Microsoft Office
Report Writing
Customer Service
Marketing Management
Marketing Research
Business Development
Customer Service
Sports and Team work
Marketing
Customer relationship & Follow ups

اللغات

الانجليزية
متمرّس
التاميلية
متمرّس
الملايام
متمرّس

التدريب و الشهادات

Smedly Toastmasters Speech craft Program (الشهادة)
تاريخ الدورة:
April 2008
صالحة لغاية:
October 2008