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Sharique Zia Damda

Service Support Representative

Location:
Saudi Arabia - Riyadh
Education:
Bachelor's degree, Information Science
Experience:
2 years, 8 months
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Work Experience

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Total Years of Experience:  2 Years, 8 Months   

October 2010 To March 2011

Service Support Representative

at Unisys India
Location : India
- Managing Incident & Service Requests, Categorizing and assigning to various teams, as required.
- Remote Desktop Support for installation, configuration and management of software for the clients.
- Working with Client and Server Operating Systems.
- Monitoring SLA Breach Emails.

Education

What's your educational background?
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June 2009

Bachelor's degree, Information Science

at SBM Jain College of Engineering
Location : India - Bengaluru

Specialties & Skills

MS Outlook

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Typing 40 wpm

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Installation

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Science

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Desktop Support

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Outlook

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Database Management

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