Locum Pharmacist Coordinator
Day Lewis Plc
Total years of experience :15 years, 4 Months
• Coordinating staff / locum / relief pharmacists / second pharmacists / dispenser rotas within area(s) of responsibility (106 pharmacies) - ensuring all pharmacies open on time with a qualified pharmacist on duty that can perform the required services for the pharmacy
• Building and maintaining effective procedures & rules to coordinate rotas & accommodate emergency cover
• Overseeing change in line with rotas & schedules
• Acting as focal point for department in relation to the movement of personnel & locums within my region
• Ensuring locums/staff have the correct documentation & qualifications to be able work effectively in pharmacies e.g. Smart Cards
• Liaising with other departments/staff to ensure that they have the correct information, to avoid any disputes or closures
• Updating the logistics online system and rotas accordingly
• Reacting quickly & efficiently to last minute changes in planned rotas
• Constructing & sustaining relationships with all staff, locums, relief pharmacists and second pharmacists
• Managing the costs of pharmacist cover within budget, ensuring that the most cost effective solution is found whilst maintaining high level of service and consistency in individual pharmacies
• Coordinating payable exceptions as appropriate to ensure that locums are paid additional/amended payments in an efficient manner
· Supporting the successful execution of company events - both internal and external, from concept through to delivery
· Managing specific research or projects, as agreed by director
· Managing event logistics and arranging travel and accommodation
· Providing general administration support to senior managers & Directors
· Organising external / internal meetings
· Raising purchase orders, expense claims and arranging invoices
· Maintaining and enhancing the working environment of the department
· Communications Support
Coordinated information gathering
Prepared complex reports/documentation
Handled necessary business & client travel arrangements & logistics
• Responding to a wide range of enquiries relating to visas and immigration
• Advising on: points based system; prevention of illegal working; asylum support claims; and visa extensions and settlement Providing information and guidance on complex immigration related quires
• Committing to excellent customer service in a fast paced environment, whilst maintaining strict adherence to confidentiality policies and Data Protection Acts
• Completing all administrative tasks and updating records regularly, including data collection questionnaires
• Delivering against quality targets
• Adapting to new complex IT systems & enabling customers on their digital journey
• Collecting and analyzing data to monitor levels of customer service and satisfaction
• Ensuring that all Health and Safety procedures are adhered to
• Maintained health and safety standards and documentation, as well as company certifications:
o Responsible for attaining Constructionline, ISO and SSIP accreditation
• Team supervision and management:
o Reorganized company infrastructure to allow for improved efficiency, communication channels and accountability
o Supervised and coordinated the work of assigned staff & planned staff work schedules
• Use of Excel and Sage to conduct reports, analyse data and produce invoices
• Carrying out background research and presenting findings on new products and customer feedback
• Viewing and analysing CCTV footage and conducting reports to deliver to superiors and at times local authorities
• Administration duties; devising and maintaining new filing systems, data entry, invoicing, reception duties, research
• Advertising and Marketing; Created new design concept for flyers and company profile
• Producing documents, reports and presentations
• PA Duties: Proofreading, Drafting letters and e-mails, organising and maintaining diaries and making appointments, taking dictation and minutes
B&Q -Showrooms 2012
Tasks and Duties: • Customer service
• Booking customer appointments with designers
• Addressing customer needs • Selling bathrooms, bedrooms and kitchens
• Aiding with and resolving customer complaints
2008-2012
Various Promotional Positions
• I have experience in promotional work during conferences and exhibitions in Dubai whilst I was a student.
This included; organising events; waitressing at events; promoting products; ushering; acting as a tour guide;
leading teams; event co-ordination; and guest services.
Desert Memories Gift Trading (hotel gift shop)
Tasks and responsibilities;
• Helping customers with queries on items
• Dealing with sales, inventory and wholesalers.
• Stock control
• Providing information on tourist sites
• Designed a simple database to more effectively
• Computer maintenance
manage stock control
Work experience in Old Bailey
• Spent 3days with a lawyer doing administrative tasks and learning about the court processes in London.
Ba Hons Development and International Studies (2:1) ; at Middlesex University- Dubai, UAE 2009-2012 Activities: • Class Representative • Course Representative • MDX International Society Media/Advertising Liaison o Making contacts for fundraising purposes o Aiding in organising events o Advertising events through social media ; producing flyers and posters
• High School Prefect • Bronze Duke Of Edinburgh award • Silver Duke Of Edinburgh award • Award for raising money for Breast Cancer Awareness