Chairman Of The Board
Frank"s Food Industries
Total years of experience :22 years, 9 Months
Board Leadership:
- Chair and oversee the performance of the Board, ensuring its effectiveness in all aspects of its
role and set a Board agenda, which is primarily focused on strategy, performance, value creation
and accountability, ensuring that issues relevant to these areas are reserved for Board decision.
- Ensure, in conjunction with the Group Chief Executive, that the Board determines the nature and
extent of the material risks the Group is willing to embrace in the implementation of its strategy.
- Ensure that the directors receive accurate, high quality and timely information and reports to
enable them to effectively monitor all aspects of the Group’s business.
- Ensure the Board has effective decision-making processes, is fully appraised of the Group’s
strategic direction and has the opportunity to debate and contribute to major proposals.
- Ensure the Board’s Committees are properly structured with appropriate terms of reference.
- Chair the Governance and Nomination Committee ensuring regular consideration of succession
planning and the composition of the Board and its Committees.
- Facilitate the effective contribution of non-executive directors and encourage open constructive
communication, both in and outside the Boardroom, between the non-executive directors and the
executive team.
- Hold meetings with the non-executive directors, without the executive directors being present.
- Lead the development of the Group's culture by the Board.
Stakeholder Relationships:
- In conjunction with the Group Chief Executive ensure effective engagement with shareholders,
including ensuring their views are communicated to the Board as a whole
- Ensure, in conjunction with the Group Chief Executive, and supported by the Deputy Chairman,
effective engagement with stakeholders to understand issues and develop relationships, in
particular clients and customers, employees, governments and regulators, business partners,
rating agencies, the media, special interest groups who have legitimate concerns or involvement
and the communities in which the Group operates.
Governance:
- Promote high standards of integrity, probity, ethics, diversity & inclusion.
- Ensure that the Group operates to the highest standards of corporate governance.
- Consult the Senior Independent Director on board matters in accordance with the UK and Hong
Kong Corporate Governance Codes.
ROLE DESCRIPTION SUMMARY
Board Induction, Evaluation and Development:
- Lead an evaluation of the performance of the Board, its Committees and individual directors at
least once a year, and act on the results by recognising the strengths and addressing the
weaknesses of the Board.
- Oversee the assessment of fitness and propriety of those non-executive directors who are not in
scope of the Senior Managers Regime and the related notification requirements to the Prudential
Regulation Authority.
- Lead on matters of director development, including the development and monitoring effective
implementation of policies and procedures for the induction, training and professional
development of all directors and regular reviews with all directors.
Popeye's, Caliburger and Vanellis Restaurants Chain.
Primary Job Objectives
•Ensure operating restaurants and other departments are consistently supported with best quality/cost products, equipment & materials.
•Plan & manage effective operations of the purchasing (local & international), warehousing and internal (regional) delivery services.
•Manage ongoing supplier relations & introduce new suppliers - maintaining optimum quality/cost relationship and appropriate delivery schedules.
•Produce draft annual Supply Chain function Business Plan and associated Budget.
•Present monthly report at Management Meeting highlighting issues & challenges; providing performance update on major projects/tasks; detailing monthly stockholding; evaluation of suppliers’ performance; new products/suppliers for preview.
•Assign weekly activities and targets to my team & review results.
•Prepare probation period evaluation and quarterly evaluation of direct reports.
Review or update supply chain practices in accordance with new or changing environmental policies, standards,
Regulations, or laws.
•Select transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
•Develop material costs forecasts or standard cost lists.
•Assess appropriate material handling equipment needs and staffing levels to load, unload, move, or store materials.
•Negotiate prices and terms with suppliers, vendors, or freight forwarders.
•Monitor supplier performance to assess ability to meet quality and delivery requirements.
•Monitor forecasts and quotas to identify changes or to determine their effect on supply chain activities.
•Meet with suppliers to discuss performance metrics, to provide performance feedback, or to discuss production forecasts or changes.
•Implement new or improved supply chain processes.
•Develop or implement procedures or systems to evaluate or select suppliers.
•Analyze information about supplier performance or procurement program success.
•Document physical supply chain processes, such as workflows, cycle times, position responsibilities, or system flows.
•Manage activities related to strategic or tactical purchasing, material requirements planning, inventory control, Warehousing, or receiving.
•Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, Finance, production, or quality assurance.
•Design or implement supply chains that support business strategies adapted to changing market conditions, new business Opportunities, or cost reduction strategies.
•Evaluate and select information or other technology solutions to improve tracking and reporting of materials or products Distribution, storage, or inventory.
• Motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met.
• Training staff and monitoring their performance and progress.
• Ensuring quality, delivery and budget objectives are met.
• Responding to and dealing with Vendors, communication by email, fax and telephone.
• Keeping stock control systems up to date and planning future capacity requirements.
• Producing regular reports and statistics on a daily, weekly and monthly basis.
• Briefing team leaders on the issues for that particular day.
Review or update supply chain practices in accordance with new or changing environmental policies, standards,
Regulations, or laws.
•Select transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
•Develop material costs forecasts or standard cost lists.
•Assess appropriate material handling equipment needs and staffing levels to load, unload, move, or store materials.
•Negotiate prices and terms with suppliers, vendors, or freight forwarders.
•Monitor supplier performance to assess ability to meet quality and delivery requirements.
•Monitor forecasts and quotas to identify changes or to determine their effect on supply chain activities.
•Meet with suppliers to discuss performance metrics, to provide performance feedback, or to discuss production forecasts or changes.
•Implement new or improved supply chain processes.
•Develop or implement procedures or systems to evaluate or select suppliers.
•Analyze information about supplier performance or procurement program success.
•Document physical supply chain processes, such as workflows, cycle times, position responsibilities, or system flows.
•Manage activities related to strategic or tactical purchasing, material requirements planning, inventory control,
Warehousing, or receiving.
•Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, Finance, production, or quality assurance.
•Design or implement supply chains that support business strategies adapted to changing market conditions, new business
Opportunities, or cost reduction strategies.
•Evaluate and select information or other technology solutions to improve tracking and reporting of materials or products Distribution, storage, or inventory.
• Motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met.
• Training staff and monitoring their performance and progress.
• Ensuring quality, delivery and budget objectives are met.
• Responding to and dealing with customer communication by email, fax and telephone.
• Keeping stock control systems up to date and planning future capacity requirements.
• Producing regular reports and statistics on a daily, weekly and monthly basis.
• Briefing team leaders on the issues for that particular day.
• Visiting customers to monitor the quality of service they are receiving.
• Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personal policies and procedures.
• Provides guidance to the development of a warehouse plan, including personal requirements, material needs, subcontract requirements, facility needs and tooling and equipment needs.
• Performs administrative activities associated with the effective management warehouse operations, including compiling, storing and retrieving warehouse data reports.
• Contribute to and support all company and building programs and initiatives.
• Maintain and enhance overall associate relations and job satisfaction through effective communication, fair and consistent treatment, respect for the individual, and establishment of clear expectations and accountability. In an effort to improve overall performance, may be required to administer disciplinary action in a fair and impartial manner as necessary.
• Ensure associate safety through education and training, promoting safety awareness and accountability, and by promptly addressing potential hazards.
• Assists the Director in developing head count budgets making sure sufficient labor is in place to meet the current and future needs of the business. Assists the Director to develop and maintain a rolling 12 month forecast of cases received and cartons shipped to facilitate the proper placement of associates. Ensures that at all time sufficient labor is planned to meet the needs of current and future business.
• Works with Director to revise as needed any training material. Creates training calendars to be conducted to ensure training is in place to meet the needs of the business.
• Conducts interviews of potential associates, Assistant Managers, Managers and Department Managers.
• Ensures that Department Managers, Managers, and Assistant Managers are coaching associates to maintain and exceed assigned RE’s. Leads by example and makes sure that the proper coaching techniques and polices as established are being properly adhered to. Working closely with HR ensures that disciplinary warning and counseling are being administered if required.
• Ensures that all equipment used and the facility is in clean neat proper working order.
• Observes that all PPE and other safety equipment is used properly and is in good working order.
• Ensures that Managers, and Department Managers are coaching Assistant Managers to maintain and exceed assigned RE’s. Leads by example and makes sure that the proper coaching techniques and polices as established are being properly adhered to. Working closely with HR ensures that disciplinary warning and counseling are being administered if required.
• Conducts annual performance reviews within the prescribed time frame. Reviews need to have at least three quantitative and qualitative goals.
• Performs quarterly review of all assigned Department Managers and Managers against goals assigned. Solves problems and makes informed decisions that affect the associates, service, and productivity of his or her assigned area. Provides feedback to Director on associates concerns and works on resolving quickly and amiably.
• Observes and attends daily huddles and weekly meetings, communicates goals, objectives and company directives to Department Managers and Managers in a clear, concise, understandable manner. Provides proactive feedback to meeting facilitators on content and presentation. Ensures proper communications and listening techniques are being used (listening attentively and actively (paraphrasing)).
• Motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met.
• Evaluate and select information or other technology solutions to improve tracking and reporting of materials or products Distribution, storage, or inventory.
Managing the opening process for a new store or franchise location typically involves multiple departments and people including the franchisee and often begins weeks and months before the location is to open up.
The Franchise Opening Manager provides a collaborative environment for managing the entire franchise opening process. The application provides a powerful task based workflow system for tracking every step of the opening process, a document Workflow for tracking key documents such as blueprints, state and county permits, equipment ordering manager and a picture database.
•Director for the, sales operations with a total 22 Catering Locations, managing a sales force of 450 team players, with an eight digit budget.
•Implementing and budgeting the action plan (sales & expenses), delegate it to the sales manager in each branch with a support and follow-up with extensive involvements managing client’s relationship at all levels.
•Design and implement marketing strategy including expenses, timing scheme and other necessary works & actions.
•Monitoring & controlling the stock inventory of company products in all catering Locations, compiling & editing comprehensive quality control reports.
•Yearly training schedule planning, implementing & conducting seminars.
•Yearly products forecast action plan & coordinating the plan between each branch including franchise.
•Day to day operations details between region(admin, purchasing, Clint complaints, product availability coaching, support & routine paper work…etc)
•Arrange the set up for the yearly expansion and make the action plan for the openings (location selection, negotiations, contractors agreement, equipments, staffing, pricing, advertising and….etc)
•Installed POS operating system software & hardware for all outlets.
•Successfully managed & staffed not only business start-ups but also period of rapid, sustained corporate growth.
•Director for Operation, sales operations with a total of 9 outlets, managing a sales force of 180 team players, with an eight digit budget.
•Implementing and budgeting the action plan (sales & expenses), delegate it to the sales manager in each branch with a support and follow-up with extensive involvements managing client’s relationship at all levels.
•Design and implement marketing strategy including expenses, timing scheme and other necessary works & actions.
•Monitoring & controlling the stock inventory of company products in all Shop, compiling & editing comprehensive quality control reports.
•Yearly training schedule planning, implementing & conducting seminars.
•Day to day operations details between region(admin, purchasing, customer complaints, product availability coaching, support & routine paper work…etc)
•Arrange the set up for the yearly expansion and make the action plan for the openings (location selection, negotiations, contractors agreement, equipments, staffing, pricing, advertising and….etc).
•Works and support team members to achieve sales target.
•Implement the standard operational procedure (SOP) in the outlet.
•Customer maniac and products advice.
•Coaching the team members to support the product quality and customer service.
•Make the daily, weekly and monthly inventory and the other routine paper work.
•Distribute the tasks on the team members to execute the operation smoothly according to schedule.
•Train the team members on the products.
•Handling the sales deposits and the local purchase including the team member’s salary.
•Handling customers’ complaints and suggestion.
-Responsible for maintaining the cost of food and beverage at specified standard.
-Responsible for the entire day-to-day operation of the restaurant.
-Responsible for the account and marketing.
-Responsible for the food and beverage control.
-Responsible for personal recruitment and training.
-Reporting to the operation manager and managing director.