IT Operations Manager
Al Ghassan Motors
Total years of experience :24 years, 11 Months
• Managing a team of ERP administrator, Technical support staff and Network and security.
• Strengthening the IT infrastructure through implementing new technologies
• Responsible for hardware and software installation, maintenance and repair
• Performing routine audits of systems and software.
• Manage the IT budgets and expenditure on hardware and software
• Developing and maintaining the company IT systems, software and databases
• Reporting to the IT Director and Chief of Finance
• Having excellent time management, confidentiality and communication skills
• Management of server software and associated backup routines
• Procurement of IT hardware, software and maintenance products and services
• Responsible for the recruitment and training of new staff
• Writing documentation for ICT procedures, security and disaster recovery
• Maintaining documentation of changes regarding users functions and systems
• Managing the internal and hosted network infrastructure including: firewalls, servers, switches and telephony
Kerridge Autoline Administration and Normal IT Operations
Business Object:
1. Implementation of SAP Business Objects SAP BI 4.0 SP 5.
2. Implementation of SAP Mobile BI.
3. Implementation & Designing of UMA Data Warehouse.
New Car Department Data Mart (ELT Packages through MS DTS)
Used Car Department Data Mart (ELT Packages through MS DTS)
Parts Data Mart (ELT Packages through MS DTS)
Service Data Mart (ELT Packages through MS DTS)
UMA Financial Data Mart (ELT Packages through MS DTS)
HR Data Mart (ELT Packages through MS DTS)
CRM Department Data Mart (ELT Packages through MS DTS)
IT Department Data Mart (ELT Packages through MS DTS)
Autoline ERP:
1. Daily operations, check running services for any errors and backup of Database and basic Unix operations
2. Users account creation, security and permissions defination setup, Spoolers and demons checking
3. Monthly end of period rollover
4. Vehicle Stockbook Showroom CRM checking and monitoring
5. New modules Installation and Implementation like Car rental, Courtesy cars for Service customer, Vehicle Service appointment.
6. Arrange training for the users.
Senior Web Engineer:
1. Graphics Design
2. Website Developement
3. SQL Database creation, maintainance and Administration
4. Dynamic content managemt
-Kerridge Automotive ERP Administration, Maintenance and User Support
-Conduct ERP Training to users, specially on the After-sales modules
-Create Reports and answer Queries as required by users
-Recommend functions and procedures for the company, especially in the Kerridge systems aspects
-Create Ad Hoc reports via report Generator, and data extraction and link to other systems that may require ODBC connectivity
-As much as possible, to apply and implement all module that Kerridge can offer, putting the system into its maximum potential, by studying the capability of the program that may favor the company’s business
-SQL 2005 Database Manager and Administration
-Internet Information Server (IIS 5) Administration
-Internet Security Accelerator (ISA Proxy 2004) Administration and maintenance
-Development, Maintenance and Administration of All SAMACO Internet and Intranet Websites
-Development, Maintenance and Administration of Web based Showroom application for car reservation
-Assist SAMACO Network Administrator in Network trouble shooting and technical support
-Understanding the Client's Business Requirement and Design the content to their Market requirement.
- Designing and Programming of website and application to the customers utmost satisfaction.
-Tools used for programming are Dreamweaver, Front Page, JavaScript, ASP, Visual InterDev and Oracle J-Developer (Java programming)
-Tools used for Graphic Designing are Adobe Photoshop, 3D GIF animator and Flash
-Developing Bilingual Websites (English and Arabic)
-Co-ordinating with other Programmers in the team (Team Leader.)
-Customer relation management, by followup on their project and technology update.
-Graphic Layout of Website using Photoshp
-HTML Layout of website using Dreamweaver, FrontPage or Golive.
-Scripting in JavaScript, VB Script, Java Applets
-Domain Registration, Hosting, and FTP upload of website.
-Arabic and English Websites
SUN Solaris10 basic training
Sent for Training by Samir Kodak SPSNet
Sent for Training by Samir Kodak SPSNet
Sent for Training by Samir Kodak SPSNet
JAVA programing, CGI scripting, Perl scripting, DHTML, Corba, RMI, JDBC
Certificate of Export and Import Management
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