Human Resources Assistant (HR Assistant)
Civil Service bureau
Total years of experience :13 years, 8 Months
Customer Service Representative
Quility
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
liaising with colleagues and key spokespeople;
liaising with and answering enquiries from media, individuals and other organisations, often via telephone and email;
researching, writing and distributing press releases to targeted media;
collating and analysing media coverage;
writing and editing in-house magazines, case studies, speeches, articles and annual reports;
preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmed;
devising and coordinating photo opportunities;
organizing events including press conferences, exhibitions, open days and press tours;
maintaining and updating information on the organisation's website;
sourcing and managing speaking and sponsorship opportunities;
commissioning market research;
fostering community relations through events such as open days and through involvement in community initiatives;
managing the PR aspect of a potential crisis situation.
Customer reception inside the show room and to welcome them and do answer The customers what they need and provide the best options for them and do offer advantages and characteristics of the product and what distinguishes him from others and explain to the client on how to use the product and finish sales process, and solving the problems of customers by understanding the problem of the client by asking questions about the problem faced by the producer and through access to the mouth of the problem I can understand that there were defects in the device or that the client could not operate the product properly
Customer reception inside the show room and to welcome them and do answer The customers what they need and provide the best options for them and do offer advantages and characteristics of the product and what distinguishes him from others and explain to the client on how to use the product and finish sales process, and solving the problems of customers by understanding the problem of the client by asking questions about the problem faced by the producer and through access to the mouth of the problem I can understand that there were defects in the device or that the client could not operate the product properly
Customer reception inside the show room and to welcome them and do answer The customers what they need and provide the best options for them and do offer advantages and characteristics of the product and what distinguishes him from others and explain to the client on how to use the product and finish sales process, and solving the problems of customers by understanding the problem of the client by asking questions about the problem faced by the producer and through access to the mouth of the problem I can understand that there were defects in the device or that the client could not operate the product properly
Customer reception inside the show room and to welcome them and do answer The customers what they need and provide the best options for them and do offer advantages and characteristics of the product and what distinguishes it from others and explain to the client on how to use the product and finish sales process, and solving the problems of customers by understanding the problem of the client by asking questions about the problem faced by the producer and through access to the mouth of the problem I can understand that there were defects in the device or that the client could not operate the product properly
satisfactory