Hanan Alrefaie

Customer Data arrangement regarding their payments.
 Handling Customer calls to seal.
 Assisting the Call Center staff for customer data and payment records.
 Point of contact for management regarding call center activities.
 Administration assistance regarding the stationery requirements by the female staff.
 Preparing Purchase Orders (POs) in Oracle Financial System.

Credit Process Center (CPC).
 Customer Data arrangement regarding their payments.
 Handling Customer calls in case of any query.
 Assisting the Call Center staff for customer data and payment records.
 Point of contact for management regarding call center activities.
 Working on Kerridge Accounting System for customers’ payment details and records


Handling Calls regarding management’s meeting schedule, appointments.
 Typing management letters in English and Arabic.
 Creating and Maintaining Office filing records.
 Preparing Purchase Orders (POs) in Oracle Financial System for Medicines and Medical
Equipment’s.
 Coordination of external and internal Office Procedures.