Quality and Development Officer
AlaKaifak Company
Total years of experience :24 years, 1 Months
at Operations Directorate - Operational Department - quality and development:
•Participate in making the annual operational plan and the goals to be achieved.
• Develop all operational, management, and human staff aspects, working with the relevant departments in this regard, and submitting observations and recommendations.
• Apply quality requirements and follow up in all operational and management aspects, human staff, buildings and facilities.
• Review and develop approved tasks, policies, procedures and forms.
• Review and develop procedures and policies for preserving assets and property.
• Establish and monitor operational performance indicators and work with other departments of the company to improve them.
• Raising the level of performance, searching for the reasons for its decline, and seeking to address it.
• Follow up on weekly and monthly reports and ensure that employees and workers follow mechanisms, policies and circulars.
The Saudi Standards, Metrology, and Quality Organization
سفير جودة أول.
بالهيئة السعودية للمواصفات والمقاييس والجودة
• Specialist of the Institutional Excellence and Business Administration and a member at the International Quality and Excellence establishment.
• Ambassador for the International Institutional Excellence Model (IQEM:2020).
• Quality Ambassador at Standards, Metrology and Quality Authority.
• Certified Assessor.
Managing the operations, executing the strategies, developing operational plans, implementing, improving and
controlling them through operations management, sales, procurement, marketing, customer service, preparing
KPIs and ensuring the required quality and all other aspects that contribute to reaching to the company’s goal
• Responsible for Support Services Department.
• Support other departments such as Financial Department, Project Department, Sales Department, Government Affairs Department, and Administration Department.
• Preparation of plans and formulation of the main objectives and goals of the company.
• Divide core goals into sub-objectives with KPIs.
• Ensuring and verifying the implementation of the procedures and policies prescribed for each department as determined and providing the necessary support to all departments.
• Follow-up and verify the implementation of the planned works for all departments.
• Manage warehouse, procurement, quality, maintenance, ERP, and accommodations.
• Manage company car fleet by using a tracking system for all vehicles.
2016 - 2018 Procurement Manager
2014 - 2016 Sales Supervisor
2013 - 2014 Administration and HR Officer
مساعد مدير مشروع نظام البحث والإنقاذ
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• Operate and Maintenance the siren system and its network.
• Contains many of stations, computer, keyboard control, solar cells, radio and Antenna.
• Train and qualify the people on this system.
• Operate and Maintain the security system that contains:
- More than 250 cameras (Internal, external, Fixed and steerable camera).
- Using Fiber Optics, Multiplexers, Matrix, DVRs, Converters and Display Screens.
• Train and qualify the people on this system
Bachelor's degree in Business Administration, GPA (4.78 of 5)
Computer & Network Maintenance. 15/07/2002 – 05/07/2003 Computer & Network Maintenance. 13/01/2005 – 03/01/2007
(Courses and Workshops): • Change Management • Supply Chains in Electronic Commerce • Human Resource Planning • Polarization and Selection • Motivating Employees • Identification of Training Needs • Building an Effective Organizational Culture • Job Codes of Conduct and Work Ethics • Administrative Supervision • Job Performance Management • Time Management • The Methodology for Making the Right Decisions in Crises • Financial Management for Small and Medium Enterprises • Business Continuity and Recovery from Crises • Managing and Dealing with Crises • Financial Negotiation Skills • Operational Planning and Crisis Management Professional Management • Strategic Thinking • Internet of Thinks • TOT • Total Quality Management • Institutional Excellence • Six Sigma • Kaizen • Enterprise growth • A strategic thinking course