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Diyora Parpiva, HOSTESS

Diyora Parpiva

HOSTESS·DELANO HOTEL

United Arab Emirates

Diploma, Social Welfare And Business Management

Work experience

Total years of experience: 4 years, 1 months

HOSTESS

July 2025 - Present

DELANO HOTEL

Dubai, United Arab Emirates

July 2025 - Present

Greet guests warmly andprofessionally as they arrive
Manage reservations using phone, email, or reservation software
Assign tables and coordinate seating with servers and hosts
Maintain an accurate waitlist and communicate wait times to guests
Answer incoming calls and respond to guest inquiries about the restaurant,
menu, or hours
Provide menus and explain specials or promotions
Coordinate takeout orders (if applicable)
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

RECEPTIONIST

March 2023 - March 2025

Fogo De Chao DIFC,

Dubai, United Arab Emirates

March 2023 - March 2025

menu, or hours
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

HOSTESS

March 2023 - March 2025

FOGO DE CHAO DIFC

Dubai, United Arab Emirates

March 2023 - March 2025

Greet guests promptly, warmly, andprofessionally upon arrival
Manage waitlists and reservations using a booking system or manually
Escort guests to their tables and provide menus
Monitor table rotation and dining flow to maximize seating efficiency
Provide accurate wait time estimates when necessary
Coordinate with servers and management to handle special seating requests
Assist in managing to-go orders or curbside pickup if required
Thank guests as they leave and invite them to return
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

HOSTESS

January 2022 - January 2023

Kabana Restaurant,

Dubai, United Arab Emirates

January 2022 - January 2023

• Greet guests promptly, warmly, and professionally upon arrival
• Manage waitlists and reservations using a booking system or manually
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

academic Lyceum

May 2020

May 2020

Diploma, Social Welfare And Business Management

Uzbekistan

Skills

CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
SALES
Intermediate
SALES
Intermediate
INTELLIGENT AGENT
Intermediate
INTELLIGENT AGENT
Intermediate
RELIABILITY
Intermediate
RELIABILITY
Intermediate
PERSONAL INTEGRITY
Intermediate
PERSONAL INTEGRITY
Intermediate
STRONG WORK ETHIC
Intermediate
STRONG WORK ETHIC
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
FRIENDLINESS
Intermediate
FRIENDLINESS
Intermediate
LISTENING SKILLS
Intermediate
LISTENING SKILLS
Intermediate
COMPOSURE
Intermediate
COMPOSURE
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
PERSONAL INTEGRITY
Intermediate
PERSONAL INTEGRITY
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
RELIABILITY
Intermediate
RELIABILITY
Intermediate
STRONG WORK ETHIC
Intermediate
STRONG WORK ETHIC
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate

Languages

English

Beginner

Turkish

Beginner

Russian

Intermediate