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تم إلغاء حظر المستخدم بنجاح
شكراً لك، تم إرسال بلاغك وسيتم مراجعته قريباً.
Niveen Haj hasan , Senior Registration Assistant

Niveen Haj hasan

Senior Registration Assistant·UNHCR

الأردن

بكالوريوس, Agricultural And Environmental Engineering

الخبرة العملية

مجموع سنوات الخبرة: 18 سنوات, 7 أشهر

Senior Registration Assistant

يناير 2013 - حتى الآن

UNHCR

عمان، الأردن

يناير 2013 - حتى الآن

• Implemented UNHCR-compliant registration strategies for refugees and asylum seekers.
• Conducted registration and verification interviews ensuring data accuracy and confidentiality.
• Identified protection needs and referred cases to relevant protection and health services.
• Provided counseling on rights, procedures, documentation, and available assistance.
• Prepared registration reports and statistics to support planning and decision-making.
• Coordinated with protection units, partners, and service providers to ensure service continuity.
• Supported interpretation and translation to facilitate communication with diverse populations.
• Mentored new staff on registration tools, workflows, and UNHCR protocols.
مجال الشركة:
المنظمات غير الربحية
الدور الوظيفي:
إدارية

**Senior Registration Assistant

يناير 2013 - ديسمبر 2025

UNHCR

عمان، الأردن

يناير 2013 - ديسمبر 2025

• Implement registration strategies and methodologies for persons of concern in line with
UNHCR standards.
• Conduct registration interviews, verify data accuracy, and ensure confidentiality of
sensitive information.
• Identify and refer individuals with specific protection needs to relevant units for timely
follow-up.
• Collaborate with protection and partner organizations to deliver assistance, identity
documentation, and services.
• Provide counselling to asylum seekers and refugees regarding rights, procedures, and
entitlements.
• Prepare reports and registration statistics, supporting data-driven planning and
protection interventions.
• Serve as interpreter and translator when needed, ensuring clear communication with
diverse populations.
• Contribute to team capacity-building, mentoring new staff on UNHCR registration
protocols.
مجال الشركة:
المنظمات غير الربحية

**Cabin Crew

يناير 2007 - يناير 2012

Hellenic Imperial Airways

Athens، اليونان

يناير 2007 - يناير 2012

• Ensured passenger safety, comfort, and satisfaction on international routes.
• Delivered pre-flight safety briefings and maintained compliance with aviation safety
regulations.
• Managed onboard communication, conflict resolution, and customer assistance in high
pressure environments.
• Demonstrated strong teamwork, adaptability, and cultural sensitivity while representing
the airline globally.
مجال الشركة:
شركات الطيران

Cabin Crew

يناير 2007 - يناير 2012

Hellenic Imperial Airways

Athens، اليونان

يناير 2007 - يناير 2012

• Ensured passenger safety in compliance with international aviation regulations.
• Delivered safety briefings and high-quality customer service on international flights.
• Managed onboard incidents and resolved conflicts in time-critical situations.
• Collaborated effectively within multicultural teams while representing the airline professionally.
مجال الشركة:
شركات الطيران
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

The University Of Jordan

يونيو 2010

يونيو 2010

بكالوريوس، Agricultural And Environmental Engineering

الأردن

Public school

يونيو 2004

يونيو 2004

الثانوية العامة أو ما يعادلها، Applied And Mathematical Sciences

الأردن

Skills

Microsoft Office

Expert

CASE MANAGEMENT

Intermediate

ADMINISTRATIVE SUPPORT

Intermediate

COMPASSION

Intermediate

COMPOSURE

Intermediate

COUNSELING TECHNIQUES

Intermediate

CUSTOMER SERVICE

Intermediate

EMPATHY

Intermediate

HUMANITARIANISM

Intermediate

INTERCULTURAL COMMUNICATION

Intermediate

REGISTRATION

Intermediate

AGRICULTURAL ENGINEERING

Intermediate

CASE MANAGEMENT

Intermediate

CLIENT CONFIDENTIALITY

Intermediate

COMMUNICATIONS

Intermediate

CONSULTING

Intermediate

DATA INTEGRITY

Intermediate

DECISION MAKING

Intermediate

IDENTITY AND ACCESS MANAGEMENT

Intermediate

INTERCULTURAL COMMUNICATION

Intermediate

PLANNING

Intermediate

AGRICULTURAL ENGINEERING

Intermediate

CASE MANAGEMENT

Intermediate

CLIENT CONFIDENTIALITY

Intermediate

COMMUNICATIONS

Intermediate

CONSULTING

Intermediate

DATA INTEGRITY

Intermediate

DECISION MAKING

Intermediate

IDENTITY AND ACCESS MANAGEMENT

Intermediate

INTERCULTURAL COMMUNICATION

Intermediate

PLANNING

Intermediate

Customer Care

Expert

Airlines

Expert

Teamwork

Expert

Aviation

Expert

اللغات

العربية

اللغة الأم

الانجليزية

متمرّس

التدريب و الشهادات

الشهادات
First Aid Certification – Basic emergency response and care.
Integrity Learning Course: COC Session – Code of Conduct and Professional Ethics.
Fundamentals of Identity Management and Registration (IMR)
First Aid Certification – Basic emergency response and care.
Integrity Learning Course: COC Session – Code of Conduct and Professional Ethics.
Fundamentals of Identity Management and Registration (IMR)
Introduction to International Public Sector Accounting Standards
Sexual and Gender-Based Violence (SGBV)
Fundamentals of Fraud and Corruption Awareness
ICT Information Security Awareness (InfoSec)
Handling Stress
Problem-Solving: Tools and Methods
First Aid Certification – Basic emergency response and care
Women's Security Awareness Training – Personal and workplace safety
Prevention of Sexual Exploitation and Abuse (PSEA)
Mental Health Awareness & Resilience
Integrity Learning Course: COC Session – Code of Conduct and Professional Ethics
Fundamentals of Identity Management and Registration (IMR)