HAYA KHALED

• Scheduling and organizing appointments for members.
• Responding to customer inquiries and providing assistance.
• Managing and coordinating trainers’ schedules.
• Greeting members and ensuring a smooth check-in process.
• Handling membership registrations and renewals.
• Promoting and marketing the gym’s products to members.
• Marketing and promoting fitness classes to increase participation.
• Providing information about services, classes, and ongoing offers.
• Maintaining updated records and organized files.
• Acting as a communication link between members and trainers.
• Ensuring the reception area remains tidy and welcoming.

• Responding to customer inquiries through the Ministry of Health hotline (937)
.
• Booking medical appointments and transferring requests to the concerned departments
.
• Receiving and handling complaints, reports, and transactions
.
• Documenting caller information and updating it in the system.