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تم إلغاء حظر المستخدم بنجاح
Hidelisa Olivar, Business Analyst

Hidelisa Olivar

Business Analyst·Atlantis Dubai, managed by Kerzner International

الإمارات العربية المتحدة

بكالوريوس, Mass Communication

الخبرة العملية

مجموع سنوات الخبرة: 15 سنوات, 7 أشهر

Business Analyst

أبريل 2023 - حتى الآن

Atlantis Dubai, managed by Kerzner International

دبي، الإمارات العربية المتحدة

أبريل 2023 - حتى الآن

• Analyze procurement data and trends to identify opportunities for cost savings,
process enhancements, and improved procurement efficiency.
• Prepare and present regular reports on procurement performance, including metrics
such as vendor performance, purchasing paterns, and cost trends.
• Collaborate with the Procurement team to maintain relationships with suppliers and
vendors.
• Monitor supplier performance to ensure timely and accurate delivery of goods and
services.
• Identify inefficiencies in procurement processes and propose solutions to enhance
workflows.
• Develop and implement procurement practices in accordance with company policies,
industry standards, and regulatory requirements.
• Work with IT teams to optimize procurement software tools to meet business needs.
• Participate in cross-departmental meetings to collect feedback and align procurement
strategies with business objectives.
• Ensure procurement activities are conducted in compliance with company policies,
local regulations, and ethical standards.
• Identify and address potential risks related to supply chain disruptions, supplier
performance, and inventory shortages.
• Maintain comprehensive documentation of procurement contracts, purchase orders,
and communications with suppliers.
• Support Procurement, Supply Chain, Finance, and Operations divisions by managing
product, inventory, and vendor data for accuracy and completeness.
• Generate investigative and analytical reports to inform procurement, operations, and
supply chain decision-making.
• Oversee purchase order reconciliation and update vendor details as required.
• Support system maintenance by reporting technical issues and suggesting
improvements.
• Maintain accurate records, spreadsheets, and export data for management requests.
• Monitor purchase order reports and requisitions, as well as associated savings and
spending.
• Prepare and analyze reports on active products and review supplier contracts.
• Handle supplier relationship management and vendor registration processes.
• Create standard operating procedures (SOPs) and swim lane diagrams for user
manuals.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
تكنولوجيا المعلومات

Database Administrator

أغسطس 2020 - أبريل 2023

Talabat, managed by Delivery Hero (Berlin, Germany)

السالمية، الكويت هجين

أغسطس 2020 - أبريل 2023

• Work in a Q-Commerce market as primary support to the Commercial, Supply Chain,
Finance, and Operations divisions by providing essential data to ensure product,
inventory, and vendor information is accurate, complete, and up to date.
• Utilize investigative and analytical skills for data implementations and executions,
including generating reports that offer insights into sales, marketing, operations, and
supply chain departments.
• Provide stock and data reports to fulfill management requests such as sales extracts,
inventory reports, product availability, and other data needs.
• Manage databases and assist category managers with listing new products and
promotions, as well as creating and editing both new and existing products on the
website.
• Oversee pricing maintenance, monitor daily margins, and update vendor product
details as needed.
• Handle website maintenance activities, including reporting technical errors and issues
related to store operations.
• Investigate and resolve invoice issues with finance when cost discrepancies arise
between suppliers.
• Maintain accurate records of the Master File, Assortment Sheets, and related reports.
• Participate in product launches by supporting the implementation and execution of
commercial and operational strategies.
• Generate, prepare, schedule, and distribute required reports for all products, ensuring
data accuracy to minimize margin loss.
• Regularly review and analyze special reports, summarizing information to keep
management updated.

مجال الشركة:
الإنترنت والتجارة الإلكترونية
الدور الوظيفي:
تكنولوجيا المعلومات

Administrator

ديسمبر 2016 - أغسطس 2020

Al Zour Refinery, G4S Security Solutions

الأحمدى، الكويت

ديسمبر 2016 - أغسطس 2020

• Oversee the onboarding process for new employees, ensuring a seamless integration;
manage the upkeep of office equipment, software, and resources; supervise activities;
and uphold an organized and efficient workplace environment.
• Carry out administrative functions by systematically organizing and managing both
physical and digital documentation pertaining to contracts, programs, projects, and
services.
• Administer the registration, validation, and issuance of security access badges to
contract workers and third-party personnel in accordance with established
authorization protocols.
• Operate and maintain electronic access control systems, including RFID cards, and
biometric devices.
• Verify identity documents, work permits, training certifications, and safety induction
completions.
• Determine appropriate access levels based on job roles, contractual obligations, and
designated zone restrictions.
• Maintain detailed, up-to-date records for all issued security credentials.
• Supervise contractor onboarding and offboarding processes to ensure prompt
deactivation of access upon project completion or termination.
• Act as the primary point of contact for contractors regarding access-related requests
and procedures.
• Compile and present regular reports to management, outlining site access statistics,
anomalies, and emerging trends.
• Enforce site-specific security policies and ensure comprehensive compliance with
national safety regulations.
• Collaborate with IT and security technical teams to manage and resolve issues related
to access control hardware and software.

مجال الشركة:
النفط والغاز
الدور الوظيفي:
إدارية

Farfetch Coordinator

يونيو 2015 - نوفمبر 2016

Al Ostoura International Company

مشرف، الكويت

يونيو 2015 - نوفمبر 2016

• Coordinate with freight forwarders, warehouses, accounts, and divisions to ensure
shipments are completed and records are maintained systematically, as directed by
management, and are easily retrievable when needed.
• Liaise with boutiques, logistics teams, and other partners to keep delivery schedules
updated and prepare related reports, correspondence, and submissions.
• Investigate service delivery to meet deadlines and address issues by monitoring
contributions to the development of business, financial, physical, and staff resources.
• Maintain consistent customer service standards in all interactions, reflecting brand
values while balancing customer needs and expectations within company priorities,
objectives, and procedures.
• Support sales and achievement of targets by staying informed about current trends,
styles, and product availability.
• Manage accounts, invoice records, and assist with financial report preparation.
• Identify best practices, learning opportunities, and new processes that improve
delivery beyond the team level, using feedback and management information.
• Assist in identifying and analyzing requirements for existing and new markets,
clients, partners, and customers, and represent the organization in negotiations,
training, seminars, and meetings.

مجال الشركة:
البيع بالتجزئة وبالجملة

Senior Administrative Assistant

أغسطس 2014 - يونيو 2015

American United Group

أبو حليفة، الكويت

أغسطس 2014 - يونيو 2015

• Performs administrative tasks such as typing, mailing, filing, faxing, and distributing
correspondence.
• Confirms, encodes, and distributes invoices for payment processing.
• Reviews and validates timesheets, expense reports, and charge codes.
• Composes correspondence and manages both incoming mail and clerical duties.
• Reviews employee timesheets, reports, and trackers for accuracy.
• Coordinates with labor brokers and site supervisors regarding hiring, replacements,
access badges, drivers licenses, and labor maters.
• Maintains database records, prepares manning rosters, and submits reports.
• Completes tasks as outlined in standard operating procedures to fulfill customer
requirements.
• Handles sensitive information and follows safety protocols.

مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
إدارية

Administrator- US Military Ops

أغسطس 2014 - يونيو 2015

American United Group

المهبولة، الكويت

أغسطس 2014 - يونيو 2015

• Managed mission-critical data administration, documentation control, manpower roster
management, and end-to-end labor coordination while ensuring full compliance with
military SOPs, safety protocols, and operational readiness requirements within US
military base.

مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد

Supply Chain Coordinator- Retail

أكتوبر 2010 - يونيو 2014

The Sultan Center,

السالمية، الكويت

أكتوبر 2010 - يونيو 2014

• Optimized retail supply chain performance by managing pricing accuracy, inventory
control, and stock-take integrity while boosting operational efficiency through demand
analysis, min/max forecasting, and seamless coordination with store and warehouse
teams.

مجال الشركة:
البيع بالتجزئة وبالجملة

التعليم

University of the Philippines

مايو 2025

مايو 2025

بكالوريوس، Mass Communication

الفلبين

Polytechnic University of the Philippines

مايو 2007

مايو 2007

بكالوريوس، Communication

الفلبين

Skills

ANALYTICS
Expert
ANALYTICS
Expert
COMPUTER SECURITY
Expert
COMPUTER SECURITY
Expert
DATABASE MANAGEMENT
Expert
DATABASE MANAGEMENT
Expert
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
SYSTEM ADMINISTRATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
JD EDWARDS ENTERPRISEONE
Intermediate
JD EDWARDS ENTERPRISEONE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
POWER BI
Intermediate
POWER BI
Intermediate

اللغات

الانجليزية
متمرّس
التاغلوج
اللغة الأم
العربية
مبتدئ

التدريب و الشهادات

الشهادات
Pearson Test Advice UK
Australian Qualification Framework, Associate Degree
Vetassess Australia Accreditation, Program Administrator
Pearson Test Advice, Overall Score 71, Equivalent to IELTS 7.0
Qualification Framework, Associate Degree
Australia Accreditation, Program Administrator