Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Deekshitha MK, Technical Support Engineer

Deekshitha MK

Technical Support Engineer·Bluefox Systems

India

Master's degree, ComputerScience

Work experience

Total years of experience: 3 years, 5 months

Technical Support Engineer

January 2023 - Present

Bluefox Systems

Kerala, India •Remote

January 2023 - Present

• Familiar with Database Queries and Joins (MySQL, MS SQL).
• Provide technical support to users experiencing software issues, ensuring timely and effective resolution.
• Analyze and troubleshoot software bugs, collaborating with development teams to implement bug fixes.
• Respond to customer enquiries via email in a timely and professional manner.
• Conduct software installations, configurations, and updates for clients.
• Supporting users remotely and onsite when required.
• Develop and maintain knowledge base articles and technical documentation to assist users and support
team members.
Company industry:
IT Services

Education

Jecrc University

May 2023

May 2023

Master's degree, ComputerScience

India

Chinmaya Mission Women's College

June 2019

June 2019

Bachelor's degree, Computer Science

India

Skills

COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
SELENIUM SOFTWARE
Intermediate
SELENIUM SOFTWARE
Intermediate
SOFTWARE DEVELOPMENT LIFE CYCLE
Intermediate
SOFTWARE DEVELOPMENT LIFE CYCLE
Intermediate
SOFTWARE TESTING LIFE CYCLE
Intermediate
SOFTWARE TESTING LIFE CYCLE
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate

Languages

English

Beginner

Malayalam

Beginner

Hindi

Beginner

Training and Certifications

Certifications
Software Testing