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Hussam Mohy Aldeen, Store Management

Hussam Mohy Aldeen

Store Management·McDonald’s

United Arab Emirates

Master's degree, Business Management

Work experience

Total years of experience: 11 years, 5 months

Store Management

January 2021 - Present

McDonald’s

Ras Al Khaimah, United Arab Emirates

January 2021 - Present

Manage daily operations of a high volume restaurant with more than 50 employees including
supervisors and assistant managers.
Lead workforce planning, scheduling, and performance monitoring.
Ensure operational efficiency, quality control, and compliance with company standards.
Resolve customer issues and maintain high service standards.
Train staff and support leadership development within the team.
Company industry:
Catering, Food Service, & Restaurant

Store Management

January 2021 - Present

McDonald’s

Ras Al Khaimah, United Arab Emirates

January 2021 - Present

Manage daily operations of a high volume restaurant with more than 50 employees including
supervisors and assistant managers.
Lead workforce planning, scheduling, and performance monitoring.
Ensure operational efficiency, quality control, and compliance with company standards.
Resolve customer issues and maintain high service standards.
Train staff and support leadership development within the team.
Company industry:
Catering, Food Service, & Restaurant

Assistant Operations Manager

January 2018 - January 2021

Syriatel Telecommunications

Damascus, Syria

January 2018 - January 2021

Supported operational management and supervised cross functional teams.
Coordinated processes between sales, technical, and customer service departments.
Prepared operational reports and monitored departmental KPIs.
Improved workflow efficiency and service delivery.
Company industry:
Telecommunications

Sales Supervisor

January 2015 - January 2018

Cham Holding Group

Damascus, Syria

January 2015 - January 2018

Supervised sales teams and managed day to day sales operations.
Set targets, monitored sales performance, and trained team members.
Developed relationships with key clients and supported business growth.
Company industry:
Real Estate

Education

Damascus University

January 2021

January 2021

Master's degree, Business Management

Syria

Damascus University

January 2016

January 2016

Bachelor's degree, Civil Engineering

Syria

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONAL PLANNING
Intermediate
OPERATIONAL PLANNING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PERFORMANCE IMPROVEMENT
Intermediate
PERFORMANCE IMPROVEMENT
Intermediate
WORKFORCE MANAGEMENT
Intermediate
WORKFORCE MANAGEMENT
Intermediate