Tejaswini Pathare

Lead and manage end-to-end pre-authorization operations for high-volume US healthcare clients.
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Drive team-wide KPI performance, quality metrics, SLA compliance, and cross-functional workforce
management.
Coach, mentor, and develop team members to maximize performance and improve operational efciency.
Partner with cross-functional stakeholders and clients to enhance satisfaction and optimize delivery models.

Led a high-performing 10-member EVBV team supporting critical US healthcare operations.
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• Improved overall process efciency through targeted SOP enhancements and workfow optimization.
Seamlessly supported transition activities to guarantee operational continuity and risk mitigation.

Directly managed a large-scale team of 35 healthcare associates to meet rigorous delivery goals.
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• Spearheaded client communications, performance reviews, operational reporting, and inventory management.
Successfully designed and implemented KPI dashboards and productivity improvement initiatives.

Led strategic quality improvement programs and robust audit governance frameworks.
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• Created comprehensive performance tracking systems and standardized quality processes across the COE.

• Conducted detailed audits, delivered technical training, executed denial prevention activities, and managed payer
coordination.
Supported end-to-end prior authorization operations for diverse US healthcare providers.
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