Ahmed Ezz, VP & IT Manager

Ahmed Ezz

VP & IT Manager

HC Securities & Investment (Egypt, UAE, Syria, UK) - www.hc-si.com

Location
Egypt - Cairo
Education
Diploma, ICL Certified System Analyst & Designer
Experience
14 years, 0 Months

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Work Experience

Total years of experience :14 years, 0 Months

VP & IT Manager at HC Securities & Investment (Egypt, UAE, Syria, UK) - www.hc-si.com
  • Egypt - Cairo
  • November 2008 to December 2013

Achievements:
- Directed implementation of private Cloud Computing, for servers and VDI, encompassing self-service and BOYD, serving Egypt, UAE, Syria and UK branches.
- Reduced IT CapEx by 36% and OpEx by 17% to save 24% of total IT spending, while increased IT service availability to 98%.
- Nominated for “Network World” award (Middle East), "Honoring innovation and excellence" for Virtualization project of the year - 2012.
- Conducted BCP with hot disaster-recovery site, and automated fail-over/fail-back process.
- Initiated business products: “Online-Trading”, which contributed in business development by increasing brokerage revenue by 4% and exposing services to international markets.

Key Responsibilities:
- Supervising IT teams for efficient execution of system engineering, network administrations, information security, and software development.
- Performing sizing analysis and plan for expected growth, to improve operational efficiency.
- Managing vendor relations, proposal evaluation and leading commercial negotiations.
- Devising IT budgeting with appropriate OpEx/CapEx weight, to assure improved cash flow.
- Reporting to corporate CEO and coordinating with COOs of six subsidiaries to analyzing organizational requirements and determining appropriate technology solutions and services.
.

IT Operation & Infrastructure Consultant at Orange Business Services – France - www.orange-business.com
  • France
  • June 2005 to November 2008

Achievements:
- Successfully delivered “operation and infrastructure enhancement” project for EU datacenters, implementing infrastructure standards (OS, DB, Backup, Network, Security) for 230 customers.
- Augmented annual revenues by EUR 1, 960, 000 successfully closed major 12 deals.

Key Responsibilities:
- Acted in Pre-Sales role to examine/analyze customer infrastructure, concerning processing power, storage, databases and operating systems, to tailor suitable datacenter resources.
- Devised and implemented database/network security policy and backup/recovery procedures to maintain conducive environment for customers and uphold confidentiality of information.
- Formulated project implementation plans, project schedules, and assigned tasks to team members for on-time delivery of client deliverables.
.

Senior DBA & Web Admin at vodafone – Bahrain (Currently Zain Bahrain) - www.zain.com
  • Bahrain - Manama
  • March 2003 to June 2005

Achievements & Highlights:
- Promoted to member of IT Steering Committee at May 2004, for offering innovative VAS product (Mobile Contact Sync) resulting increased data revenue, and ARPU.

Key Responsibilities:
- Oversaw major issues pertaining to administration of 3 production iAS, 16 non-stop production Databases on UNIX clustered systems (SUN Solaris) and deployment of J2EE applications.
- Conducted a comprehensive study of databases for reengineering, analyzed areas of underperformance and accordingly customized IT systems of the company.
- Handled the entire migration procedure from development to production phase for new systems/modifications, whilst maintaining compliance with set standards.
.

Oracle DBA at ITS – Egypt - www.its.ws
  • Egypt - Cairo
  • January 2000 to March 2003

Key Responsibilities:
- Provided 2nd line technical support to remote DBA teams, internal designers and developers.
- Created and administrated databases required for development, testing, and production usage.
- Enforced and maintained database constraints, and security to ensure data integrity.
.

Education

Diploma, ICL Certified System Analyst & Designer
  • at ICL
  • November 2002
Diploma, NCC Certified Structured System Analyst
  • at NCC
  • August 2001
Diploma, Oracle Certified Masters
  • at Oracle
  • June 2001
Bachelor's degree, International Law
  • at Assiut University
  • January 2000

Specialties & Skills

Cloud Computing
Virtualization Technology
Data Center Architecture
IT Operations
Implementing IT-As-A-Service model. Designing priced service catalog.
Build SLAs for support functions, setting KPIs and conducting performance evaluations.
Knowledge of GSM-Operation business, concerning VAS, IT infrastructure and operation.
Networking (Cisco, Juniper)
Computing (IBM, Cisco)
MS Infrastructure (OS, AD, DNS, Exchange, Lync, SCOM)
Virtualization (vmware, Citrix)
Design IT policies and procedures. Applying standards Standards ISO 27K, ITILv3, ANSI/TIA/EIA-942.
Building financial models and business cases to quantify actual ROI on IT spending.
Stakeholders management, translation of technical and functional requirements.
Storage & Backup (EMC, IBM, Symantec)
Knowledge of Financial Service business, regarding brokerage, and asset management.
Security (PaloAlto, McAfee, Juniper, Cisco)

Languages

Arabic
Expert
English
Expert

Memberships

Harvard Business Review
  • Member
  • May 2008
IDC
  • Member / Reviewer
  • April 2010

Training and Certifications

ISO Awareness (Certificate)
Date Attended:
September 2009
Valid Until:
September 2009
Business Process Development and Implementation (Certificate)
Date Attended:
May 2001
Valid Until:
July 2001
Project Management (Certificate)
Date Attended:
January 2002
Valid Until:
January 2002
Account Management (Certificate)
Date Attended:
February 2003
Valid Until:
February 2003
ITIL Awareness (Certificate)
Date Attended:
March 2010
Valid Until:
April 2010