Back office operations
ARY EXCHANGE COMPANY
Total years of experience :7 years, 1 Months
Assume overall responsibilities’ and manage day to day operations of the branch and ensure that all operations are carried out effectively & efficiently
Ensure that timely & quality services are rendered to all the customers of the branch.
Assist in developing operational strategies and plans related to branch
Review daily activities, reports & evaluate branch performance.
Ensure that branch achieves financial and operational goals.
Ensure that the book of accounts & records are maintained properly in the branch.
Perform other tasks as delegated by the Operations Head from time to time.
Expert in processing international bank transfer and other bank remittance and payments.
Answering all inquiries about the service offered by the company through phone call and email.
Attending to all tenants complain regarding the problem they encounter from their shops like electrical and technical problems.
Achieve and maintain high customer satisfaction level.
Recording all the tenants’ complain using CAFM software.
Support the complex management in daily operation.
Provide periodic visibilities report.
Assume overall responsibilities’ and manage day to day operations of the branch and ensure that all operations are carried out effectively & efficiently
Ensure that timely & quality services are rendered to all the customers of the branch.
Assist in developing operational strategies and plans related to branch
Review daily activities, reports & evaluate branch performance.
Ensure that branch achieves financial and operational goals.
Ensure that the book of accounts & records are maintained properly in the branch.
Perform other tasks as delegated by the Operations Head from time to time.
Expert in processing international bank transfer and other bank remittance and payments.
AML- TF
Combating Money Laundering and Terrorist Financing
Higher Secondary School Certificate Intermediate commerce
