Assistant Manager Logistics
Haidri Beverages Private Limited - PepsiCola International Franchise
Total years of experience :6 years, 11 Months
➢ Successfully strategized with rates rationalization project and managed logistics and customer service operations resulting in a 26% increase in customer satisfaction and a 40% reduction in operational costs.
➢ Directed, optimized and coordinated the full order cycle, resulting in a 15% increase in overall operational efficiency and a 20% reduction in end-to-end lead time.
➢ Make sure to keep up average VTAT of 60 Minutes for all vehicles.
➢ ZERO incidents & timely delivery to customers as per established timelines.
➢ Liaise and negotiate with third party logistics.
➢ Track and document the movement of all vehicles, resulting in a 25% reduction in logistics costs.
➢ Successfully arranged vehicles for timely delivery to customers by analyzing and forecasting sales demand, resulting in with 30% increase in customer satisfaction ratings.
➢ Resolve 100% of logistics-related issues within a maximum of 24 hours.
➢ Supervised, coached and trained a team of more than 100 warehouse employees resulting in a 15% increase in productivity and a decrease in errors by more than 25%.
➢ Achieved a cost reduction of 25% by meeting targets for productivity, accuracy and timeliness, resulting in a 15% increase in efficiency.
➢ Utilize data analysis techniques to track key performance metrics, such as conversion rates, customer satisfaction scores, and revenue generated, in order to evaluate performance and implement improvements with the goal of achieving a measurable impact on business objectives.
➢ Comply with NHA laws & regulations and establish safe delivery to valued customers.
➢ Managing all PO’s, Freight Forwarders, 3PL’s, Warehousing & Shipping contracts and other logistics and fulfilment providers.
➢ Track and measure the on-time delivery rate of goods from logistics providers to our warehouses, with a target of at least 98% on-time delivery.
➢ Managed and led the coordination of Fulfillment and Distribution Operations from 08 third-party logistics locations, resulting in a 15% increase in on-time delivery and a 10% reduction in operational costs.
➢ Corroborate that the 3PLs meet their commitments in terms of price, lead time, documentation required as per their agreements and based on the company requirements.
➢ Management of a team of 16 returns team members resulting in a 15% reduction in return processing time and a 25% increase in customer satisfaction ratings.
➢ Daily allocation and monitoring of tasks and duties.
➢ Ensure that 100% of supplier deliveries are received, checked, processed, and put away within a maximum of 48 hours after delivery.
➢ Immediately notify relevant departments when supplier non-conformance is discovered, including providing specific details on the number of items affected and the percentage of total items affected by the non-conformance.
➢ Ensure that 100% of all transfers are processed within 15 minutes of arriving at the warehouse.
➢ Confirm all customer returns are processed, checked and put away within agreed timelines.
➢ Contact relevant departments immediately upon identifying non-conformance or poor-quality returns, which have been quantified at a rate of X% or higher in the past month.
➢ 100% compliance with established housekeeping standards at all times, resulting in a decrease of customer complaints about cleanliness by 50%.
➢ Brief staff weekly on operational targets and achievements.
➢ Escalate issues to senior management within an appropriate time frame.
➢ Responsible for organizing and supervising purchasing functions, overseeing daily activities in purchasing to include day to day and capital projects purchases; handling contracts including administering, negotiating, reviewing, renewing, filing, and evaluating for availability, price, term, and quality of products.
➢ Negotiated and administered contracts with vendors, resulting in a 15% reduction in overall costs and a 20% increase in vendor performance ratings.
➢ Measure vendor performance using specific metrics and compare it to established benchmarks to ensure alignment with established specifications.
➢ The Direct Supply Chain implementing in logistics strategies resulted in a 15% reduction in shipping costs, improved warehouse efficiency by 20%, reduced inventory levels by 10%, implemented a forecasting system that improved materials availability by 30%, increased product distribution by 25%, and negotiated supplier contracts that saved the company PKR 20 Million in annual expenses.
➢ Render keen eye for details to forecast raises by sales department and create supply plans to ensure availability of materials/products.
➢ Function in close collaboration with the external as well as internal auditors to conduct stock taking
process and ensure zero points related to stocks and warehousing.
➢ Provide management with inventory analysis reports that outline the total number of products in the warehouse, the number of products shipped to distributors, and the number of products sold to
customers. Additionally, keep track of the number of activities, pieces of information, and resources
involved in the process of moving products from the warehouse to distributors and customers.
➢ Directly managed inventory planning and procurement activities for goods and services, resulting in a 20% reduction in vendor performance issues, a 15% decrease in supply chain disruptions, and a 25% increase in effective stock and replenishment management.
➢ Manage materials by placing orders with vendors, maintaining inventory levels of 500+ items, receiving and processing an average of 100 incoming orders per month, regularly rotating and stocking inventory, and preserving inventory with a 99% accuracy rate.
➢ The task of receiving and issuing factory inventory, regularly monitoring the company's warehouse inventories and overseeing the upkeep of company's warehouses on a regular basis, resulted in a 15% decrease in inventory discrepancies and a 20% increase in warehouse efficiency.
Lead the project of “Reconciliation of factory assets” across the factory.
Identify gaps related to factory assets and helped management team in tagging them.
Financial & HR management consultancy, UNICEF Payroll Department, Tax cosultancy, IRIS FBR, Audit & Assurance, Stock Take Assistant.
Successfully completed projects of Procurement and Supply Chain.
Completed my project of 2 months internship at well reputed organisation at Nestle.
Mathematics, Science