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Abbas Kidwai, Sales Executive

Abbas Kidwai

Sales Executive·Derby Sales Management

United Arab Emirates

Bachelor's degree, Business And Commerce

Work experience

Total years of experience: 5 years, 4 months

Sales Executive

February 2026 - May 2026

Derby Sales Management

Abu Dhabi, United Arab Emirates

February 2026 - May 2026

Engaging with 20+ prospective customers weeklyto promote banking
products and assess eligibility requirements.
Facilitating customer onboarding by collecting, reviewing, and
submitting application documentation.
Follow up on pending applications and coordinated with processing
teams to support timely case movement.
Maintain daily activity records and performance reports to track
application progress and customer interactions.
Company industry:
Banking
Job role:
Sales

Operations Executive

February 2025 - January 2026

Delstack(IT Services &AI Solutions Company)

Lucknow, India

February 2025 - January 2026

Managed daily operational workflows supporting 10+ concurrent business activities and service requirements.
Monitored operational performance and identified process gaps to improve workflow efficiency and turnaround time.
Coordinated with internal teams to resolve operational issues and maintain service continuity.
Prepared operational reports and maintained business records to support management decision-making.
Company industry:
IT Services
Job role:
Management

Project Coordinator

September 2023 - January 2025

Ethicent L.L.C

Bengaluru, India

September 2023 - January 2025

Coordinated project activities and monitored progress across 100+
client engagements spanning multiple international markets.
Managed project documentation, schedules, and stakeholder
communications to support timely delivery.
Maintained project records and reporting trackers, ensuring
documentation accuracy and compliance.
Improved document retrieval efficiency by 25% through structured filing
and records management practices.
Company industry:
Business Consultancy Services
Job role:
Engineering

Operation Associate

March 2022 - August 2023

Sellyco PromotionLLP (Global Seminar & TrainingCompany)

Bengaluru, India

March 2022 - August 2023

Supported execution of 75+ client engagements across international consulting and training projects.
Coordinated schedules, communications, and follow-up activities among stakeholders and delivery teams.
Maintained operational trackers, client records, and engagement documentation for multiple projects.
Assisted service delivery functions that contributed to client retention and repeat business opportunities.
Company industry:
Business Support Services

Operation Intern

February 2021 - February 2022

ComplyRules L.L.C

Bengaluru, India

February 2021 - February 2022

Supported operational and administrative activities across 30+ client engagements.
Maintained compliance records, project files, and internal documentation systems with 98%+ accuracy.
Assisted in document review, tracking, and record management processes.
Contributed to process standardization initiatives that improved administrative efficiency and documentation control.
Company industry:
Business Consultancy Services

Education

City Group of College

June 2023

June 2023

Bachelor's degree, Business And Commerce

India

GPA (point): 7 out of 20

GPA (point): 7 out of 20

WCA UP Board

April 2019

April 2019

High school or equivalent, Commerce

India

GPA (percentage): 45%

GPA (percentage): 45%

Skills

Client Service
Expert
Client Service
Expert
Business Development
Expert
Business Development
Expert
Administrative Support
Expert
Administrative Support
Expert
operations
Expert
operations
Expert
Program Coordination
Expert
Program Coordination
Expert
Teamwork
Expert
Teamwork
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Project Management
Expert
Project Management
Expert
Client Relationship Management (CRM)
Intermediate
Client Relationship Management (CRM)
Intermediate
MIS Reporting
Intermediate
MIS Reporting
Intermediate
Document & File Management
Intermediate
Document & File Management
Intermediate
Version Control
Intermediate
Version Control
Intermediate
Indexing & Archiving
Intermediate
Indexing & Archiving
Intermediate
SLA Management
Intermediate
SLA Management
Intermediate
Workflow & Progress Monitoring
Intermediate
Workflow & Progress Monitoring
Intermediate
Escalation Handling
Intermediate
Escalation Handling
Intermediate
Quality Assurance (QA)
Intermediate
Quality Assurance (QA)
Intermediate
Customer Retention
Intermediate
Customer Retention
Intermediate
SOP Development
Intermediate
SOP Development
Intermediate
CRM software
Intermediate
CRM software
Intermediate
Business Administration
Intermediate
Business Administration
Intermediate
Client Onboarding
Expert
Client Onboarding
Expert
Digital Documentation Tools
Intermediate
Digital Documentation Tools
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Operations Coordination
Expert
Operations Coordination
Expert
Performance Monitoring
Intermediate
Performance Monitoring
Intermediate
Workflow Optimization
Intermediate
Workflow Optimization
Intermediate
Administrative Support
Intermediate
Administrative Support
Intermediate
Administration
Intermediate
Administration
Intermediate
Management
Intermediate
Management
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
IMPLEMENT PROJECTS
Intermediate
IMPLEMENT PROJECTS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROJECT COORDINATION
Intermediate
PROJECT COORDINATION
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate

Social profiles

Personal Website
Personal Website
linkedin.com/in/abbaskidwai

Languages

English

Expert

Hindi

Expert

Urdu

Expert

Training and Certifications

Certifications
SEMrush Keyword Research Certification
Google Digital Marketing Fundamentals
Google IT Support Fundamentals

Hobbies and interests

Coordinating team activities, learning digital software tools, and analyzing workflow data.

Successfully orchestrated the operational lifecycle of 75+ international client engagements. Recognized by executive leadership for redesigning data filing and indexing systems that boosted document retrieval efficiency by 25% , maintaining critical tracking matrices with a 98%+ data accuracy rate , and directly improving client service retention outcomes.