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Abdallah El Ghoul, Division Loss Prevention Manager

Abdallah El Ghoul

Division Loss Prevention Manager·Al Tayer Group

United Arab Emirates

Bachelor's degree, Law

Work experience

Total years of experience: 20 years, 7 months

Division Loss Prevention Manager

January 2017 - Present

Al Tayer Group

Dubai, United Arab Emirates

January 2017 - Present

Retail Operations Management covering Administration services, Quality Assurance,
Loss Prevention, Health, safety & Environment and Stock counting services for Retail
stores and E-Commerce platforms.
 Retail Operations strategy Design, Annual Review and implementation, aligning with
the Group objectives & strategy.
 Exception-based analysis of trade transactions and Loyalty schemes.
 Shrinkage Control & Stock Count Management, Quality and Damage Control.
 Retail Operations budget and expenses Control as well as Forecasting and P&L
Monitoring
 Leading a team of 15 LP Managers and Supervisors.
 Compliance and Audit monitoring and implementation.
 Managing Policies, Procedures, Promotions, Events, Administrative tasks and
Communications.
 Statistics Collection and Sale Exception reports Analysis, product repairs, after sales
services, training requirements, Presentation reports to Commercial directors and
principles.
 Managed Surveillance functions, Access Control, Footfall and Crowd Control,
Emergency Response Plans and Compliance Training Programs with a span of more
than 60K SQM of sales area on a 24/7 basis.

Company industry:
Retail & Wholesale
Job role:
Support Services

Loss Prevention Manager

June 2014 - December 2016

Al Tayer Group

Dubai, United Arab Emirates

June 2014 - December 2016

Incident Management and Investigations of accidents, fraudulent cases,
Internal/External Theft, Procedure breaches and auditing follow-up reports.
 Gap Analysis, Risk Assessments, Emergency evacuation plans and Security
deployment of 70+ security supervisors & guardsin Luxury Department Storesfor a
population of 1, 000+ employees/contractors at any given time.
 Crowd Control, Risk Assessments and Security Deployment for Major fashion shows
and Marketing activities/Events held in prestigious landmarks and hotels across the
region for major luxury brands with celebrity and VIP appearance.
 Shrinkage control, Shoplifting prevention, Detections and Evidence Based Reporting.
 Stock flow management, adherence to procedures and minimizing stock
accumulation, loss and damages.

Company industry:
Retail & Wholesale
Job role:
Support Services

Senior Loss prevention Specialist

November 2009 - May 2014

Azadea Group Holding

Manama, Bahrain

November 2009 - May 2014

Inventory management (order and delivery monitoring, movement and transfers,
stock returns and shrinkage)
 HSE & LP policies, procedures and training programs for 65+ shops in both Qatar and
Bahrain.
 Training programs related to Shrinkage decrease methods, Safety and security of the
workplace and Loss prevention awareness
 Surveillance and Alarm system equipment upgrades
 Loyalty Program Launch and Exception report Monitoring

Company industry:
Retail & Wholesale
Job role:
Management

Loss Prevention Specialist

March 2007 - October 2009

Azadea Group Holding

Doha, Qatar

March 2007 - October 2009

HSE/LP KPIs and compliance Monitoring
 Cash discrepancies Investigations
 Shrinkage investigations and stock loss action plans
 Fraudulent Trade transactions investigations
 Delivering Loss Prevention Trainings

Company industry:
Retail & Wholesale
Job role:
Management

Manager, ZARA

November 2005 - February 2007

Azadea Group Holding

Manama, Bahrain

November 2005 - February 2007

Sales and Stock Management
 Budget Control and Forecasting with responsibility over P&L
 Team Management of 20+ employees
 Visual Merchandising and Product coordination
 Coordination with Suppliers on trends, orders and receivables
 Shrinkage and Damage control

Company industry:
Retail & Wholesale
Job role:
Management

Education

lebanese university

August 2003

August 2003

Bachelor's degree, Law

Lebanon

Major studies in civil, labor, business, penal and commercial laws.

Skills

Asset Protection
Expert
Asset Protection
Expert
Operations Management
Expert
Operations Management
Expert
Customer Service
Expert
Customer Service
Expert
Shrink Control
Expert
Shrink Control
Expert
Loss Prevention
Expert
Loss Prevention
Expert
Microsoft office, JDE ORACLE, XBR MICROS, Milestone, Kerisys
Expert
Microsoft office, JDE ORACLE, XBR MICROS, Milestone, Kerisys
Expert
Asset Protection
Expert
Asset Protection
Expert
Operations Management
Expert
Operations Management
Expert
Customer Service
Expert
Customer Service
Expert
Shrink Control
Expert
Shrink Control
Expert
Loss Prevention
Expert
Loss Prevention
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Romanian

Beginner

Training and Certifications

Training
The 7 Habits Of Highly Effective People - Leadership Development Program
Franklin Covey
Apr 2018
Non Confrontational Interview Techniques
Wicklander-Zulawski
Nov 2016
Managerial Development Program (MDP)
PHI Management
Jul 2012
IOSH - Managing Safely
RRC - Middle East
Jun 2013
21st century Leadership in the Arab World
EMIC
Dec 2013
Effective Presentation Skills
Horizons
Jan 2014
FISH philosophy
Bahrain International Retail Development Center (BIRD)
Sep 2012
High Performance Team Building
Beyond Consulting and Training
Jun 2008
Know Yourself and Communication Skills
PHI Management
Feb 2012