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Abdallah Al Zughayer, Direct sales manager

Abdallah Al Zughayer

Direct sales manager·Umniah for telecommunications

Jordan

Bachelor's degree, Business

Work experience

Total years of experience: 25 years, 6 months

Direct sales manager

October 2024 - Present

Umniah for telecommunications

Amman, Jordan

October 2024 - Present

Company industry:
Telecommunications
Job role:
Management

Direct Sales Manager (B2C)

January 2024 - Present

Umniah Telecommunications

Amman, Jordan

January 2024 - Present

• Reduced Operational Costs by 50%

Company industry:
Telecommunications

مستشار تطوير أعمال

January 2023 - Present

خدمات حرة

Amman, Jordan

January 2023 - Present

• Managed to increase internet sales of one of Umniahs dealers, to raise the companys ranking from the fifth to the Second place in 3 months

• Meet with clients to assess their business needs, challenges, and goals.

• Conduct in-depth analysis of client operations, processes, and financials.

• Develop customized business strategies and solutions based on client objectives.

• Provide expert advice on improving efficiency, profitability, and growth.

Company industry:
Telecommunications
Job role:
Consulting

Business Development & Strategy Consultant

January 2010 - Present

Freelancer

Amman, Jordan Remote

January 2010 - Present

• Led business transformation, marketing strategy, and commercial
growth initiatives across multiple sectors (industrial, FMCG, F&B,
services, telecom)

Company industry:
Business Consultancy Services
Job role:
Management

مدير عام

January 2020 - December 2022

الخط الموحد للخدمات التجارية

Amman, Jordan

January 2020 - December 2022

• The company has corporate lines of individuals, SMEs & SOHOs “postpaid & prepaid” reseller agreement with Umniah company.

• Managing more than 1500 (postpaid and prepaid) EVO, 4G, Fiber, GSM lines with Umniah Company.

• Overseeing departments of customer service, sales and cash collection.

• Develop and implement strategic plans to achieve business objectives.

• I have successfully led a diverse team of 30 employees across various departments, including 25 outdoor sales representatives. My leadership encompassed the entire employee lifecycle, from hiring individuals with the right skills to ensuring they consistently met their targets and excelled in their roles.

Company industry:
Telecommunications
Job role:
Management

General Manager

January 2019 - January 2022

United Line Commercial Services

Amman, Jordan

January 2019 - January 2022

Company industry:
Telecommunications
Job role:
Management

مدير عام

January 2003 - December 2019

شركة الفرقان للخدمات التجارية

Amman, Jordan

January 2003 - December 2019

• The company has corporate lines of individuals, SMEs & SOHOs “postpaid & prepaid” reseller agreement with ZAIN company.

• Managing more than 6000 (postpaid and prepaid) GSM lines with ZAIN Company.

• My reseller account in Fastlink has the biggest value of ARPU and the second biggest corporate account according to number of activated lines at that time.

Company industry:
Telecommunications
Job role:
Administration

General Manager

January 2001 - January 2019

Al Furqan Commercial Services

Amman, Jordan

January 2001 - January 2019

• Built integrated sales systems and channel management frameworks

Company industry:
Telecommunications
Job role:
Management

Founder & General Manager

January 2015 - January 2017

Nasaq for General Trading

Doha, Qatar Hybrid

January 2015 - January 2017

• Managed supply chain execution and in-store merchandising

Company industry:
FMCG
Job role:
Management

Business Development Manager

January 2014 - January 2015

HI WASH

Doha, Qatar Hybrid

January 2014 - January 2015

• Launched subscription-based business model

Company industry:
Hospitality & Accomodation
Job role:
Management

Textile & Furnishing Business

January 2010 - January 2012

Al Furqan

Amman, Jordan Hybrid

January 2010 - January 2012

• Achieved 35% sales growth within 6 months

Company industry:
Home & Office Furniture

رئيس فريق

January 2001 - December 2002

الشركة المتحدة العالمية للاتصالات

Amman, Jordan

January 2001 - December 2002

• Selling Fastlink company packages, products and devices to the end user and to companies.

• Problem-solving and handling unsatisfied customers. Storekeeping; ordering, receiving, and managing inventory.

• Cash controlling; handling the reconciliation of each employee and delivering the cash to the bank.

Company industry:
Telecommunications
Job role:
Sales

Team Leader

January 2001 - January 2002

Fastlink (Zain Group)

Amman, Jordan

January 2001 - January 2002

• Handled customer complaints and daily operations

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Business Administration

January 2001

January 2001

Bachelor's degree, Business

Jordan

GPA (percentage): 78%

GPA (percentage): 78%

تطبيق مفهوم ايزو 9001 على محيط العمل الذي كنت اقوم به اثناء الدراسة الجامعية

Yarmouk University

January 2001

January 2001

Bachelor's degree, Business Administration

Jordan

Skills

Business Plan Formulation
Expert
Business Plan Formulation
Expert
Management
Expert
Management
Expert
Customer Service Management
Expert
Customer Service Management
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
اكسل
Expert
اكسل
Expert
التسويق الالكتروني
Expert
التسويق الالكتروني
Expert
متابعة تنفيذ القرارات
Expert
متابعة تنفيذ القرارات
Expert
الإدارة
Expert
الإدارة
Expert
اقتناص الفرص
Expert
اقتناص الفرص
Expert
العمل الجماعي
Expert
العمل الجماعي
Expert
اتخاذ القرارات
Expert
اتخاذ القرارات
Expert
تحفيز فريق العمل
Expert
تحفيز فريق العمل
Expert
تحليل البيانات
Expert
تحليل البيانات
Expert
التدريب
Expert
التدريب
Expert
عمل دراسات الجدوى
Expert
عمل دراسات الجدوى
Expert
العلاقات العامة
Expert
العلاقات العامة
Expert
Management
Expert
Management
Expert
Customer Service Management
Expert
Customer Service Management
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
FAST MOVING CONSUMER GOODS
Intermediate
FAST MOVING CONSUMER GOODS
Intermediate
GROWTH STRATEGIES
Intermediate
GROWTH STRATEGIES
Intermediate
MARKETING STRATEGIES
Intermediate
MARKETING STRATEGIES
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SCALABILITY
Intermediate
SCALABILITY
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate

Languages

Arabic

Native Speaker

English

Intermediate

Memberships

لجنة زكاة وصدقات آل الزغير

مؤسس و عضو لجنة تقييم، سكرتير اللجنة

January 2005

مسجد محمد بن هملان

خدمة المسجد والمصلين

January 2020

Training and Certifications

Certifications
Website Development
Facebook Ads Certification
Digital Marketing Fundamentals
التسويق الالكتروني - إدارة الحملات الإعلانية المدفوعة
Apr 2020
بكالوريوس إدارة الأعمال
Jan 2001
السياسات الإعلانية للمحتوى وتصميم الإعلان والاستهداف
May 2020
التحليل الرقمي
Apr 2020
أساسيات التسويق الرقمي
Apr 2020