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Ritika Kumari, Sales Development Specialist

Ritika Kumari

Sales Development Specialist·BigTapp Analytics

India

Master's degree, Business And Marketing

Work experience

Total years of experience: 3 years, 11 months

Sales Development Specialist

January 2025 - February 2026

BigTapp Analytics

Hyderabad, India Hybrid

January 2025 - February 2026

• Spearhead outbound sales strategy across Asia Pacific region, managing full sales cycle from prospecting to demo scheduling across BFSI, Manufacturing, FMCG, and Retail sectors, generating qualified SQLs.
• Drive revenue growth by achieving 80% of monthly targets through strategic C-suite outreach and consultative selling of Beeonix AI and CloudUnity FinOps solutions to enterprise decision-makers.
• Develop and execute data-driven prospecting campaigns using Apollo.io, HubSpot, Graph8, and Sonetel, A/B testing email sequences to optimize open and response rates.
• Design and create personalized sales content including custom email templates, LinkedIn outreach scripts, product one-pagers, and prospect-specific proposals to enhance engagement and conversion.
• Build and manage qualified sales pipeline through multi-touch nurturing strategies, converting high-value opportunities into scheduled demos and proposals for enterprise clients.
• Maintain 95%+ CRM data accuracy while executing territory sales plans, conducting competitive analysis, and leveraging firmographics to prioritize accounts with highest revenue potential.
• Conduct consultative discovery calls to identify client pain points and business objectives, collaborating cross functionally with marketing and delivery teams to refine go-to-market strategies and tailor client proposals.

Company industry:
Software Development
Job role:
Sales

Business Development Associate (Sales - Google Pixel)

November 2023 - January 2025

Accenture Services Pvt Ltd

Hyderabad, India

November 2023 - January 2025

• Executed comprehensive inbound and outbound sales strategies across digital channels (Twitter, Insta gram, Facebook), generating qualified leads and building sales pipeline for Google Pixel product portfolio.
• Managed end-to-end sales cycle from lead qualification to deal closure using Salesforce and Zoho CRM, consistently achieving 90%+ of monthly sales targets through personalized outreach, product demonstrations, and tailored proposals.
• Developed territory-specific sales plans, tracked competitive market trends, and collaborated with marketing teams to optimize product positioning and messaging, resulting in improved lead quality and conversion rates.
• Increased customer lifetime value through strategic cross-selling and upselling initiatives, conducting consultative discovery calls and implementing objection handling techniques to drive device upgrade adoption.
• Partnered with cross-functional teams to leverage customer insights and feedback, contributing to marketing campaign optimization and identification of new revenue opportunities.

Company industry:
IT Services

Sales Operations Specialist

January 2022 - July 2023

Cognizant Technology Solutions India Pvt Ltd

Hyderabad, India

January 2022 - July 2023

• Supported B2B sales initiatives by analyzing user engagement data and business listing performance to identify
upsell opportunities and optimize client visibility on Google Maps platform.
• Conducted outbound client outreach to promote Google Maps business solutions, assisting SMB clients in
maximizing their digital presence and engagement through strategic listing optimization.
• Managed inbound sales inquiries and provided consultative support on Google Maps features, subscription
upgrades, and integration opportunities, contributing to customer retention and account expansion.
• Collaborated with technical and sales teams to resolve complex client requirements and escalations, ensuring
seamless service delivery and maintaining high client satisfaction scores.

Company industry:
IT Services
Job role:
Sales

Sales Operations Specialist

January 2022 - January 2023

Cognizant Technology Solutions India Pvt Ltd

Hyderabad, India

January 2022 - January 2023

• Supported B2B sales initiatives by analyzing user engagement data and business listing performance to identify upsell opportunities and optimize client visibility on Google Maps platform.
• Conducted outbound client outreach to promote Google Maps business solutions, assisting SMB clients in maximizing their digital presence and engagement through strategic listing optimization.
• Managed inbound sales inquiries and provided consultative support on Google Maps features, subscription upgrades, and integration opportunities, contributing to customer retention and account expansion.
• Collaborated with technical and sales teams to resolve complex client requirements and escalations, ensuring seamless service delivery and maintaining high client satisfaction scores.

Company industry:
IT Services

Education

Ranchi Women's College

October 2022

October 2022

Master's degree, Business And Marketing

India

Skills

AGILE PROJECTS
Intermediate
AGILE PROJECTS
Intermediate
CLOUD FINANCIAL MANAGEMENT FINOPS
Intermediate
CLOUD FINANCIAL MANAGEMENT FINOPS
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
GMAIL
Intermediate
GMAIL
Intermediate
HUBSPOT CRM
Intermediate
HUBSPOT CRM
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
REVENUE ANALYSIS
Intermediate
REVENUE ANALYSIS
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES DEVELOPMENT
Intermediate
SALES DEVELOPMENT
Intermediate
SELLING TECHNIQUES
Intermediate
SELLING TECHNIQUES
Intermediate

Hobbies and interests

Cooking