بن اعراب عبد الباقي

• Build and maintain dynamic relationships with key business partners to drive the Information Technology and Data Teams
relationship with back-office functions such as Logistics, Procurement, Warehouse and Finance.
• Drive cohesion and ensure technology strategy and architecture align with Logistics, Procurement and Finance needs
through knowledge of business processes, technical capabilities and the organizational structure.
• Serve as Procurement, Master Data, Manufacturing and Warehouse application and data landscape Subject Matter Expert,
capture business and technology requirements and manage new project demand to support project prioritization and
delivery.
• Actively collaborate and liaise, as needed, with other cross-functional resources to achieve stated business objectives.
• Participate in key Technology projects, including ERP Implementation, WMS and MES projects.
• Serve as primary technology point of contact with key application users supporting business functions.
• Document the application, data and reporting landscape and participate in troubleshooting complex problems.
• Steer implementation of solutions, ensuring design specifications and business needs are met.
• Analyze business processes and identify opportunities to optimize, standardize or automate.
◦ Work with Finance and Accounting teams to manage IT budgets within Finance, HR and Legal, forecasts and financial
performance related technology strategy and architecture.

• Participating in SAP implementation road map consisting of project preparation, Business Blueprint, Project Plan, realization, final preparation, Go-live and post Go-live phases. Ability of customization and configuration.
• End to end implementation and support projects in SAP using ASAP methodology, ACTIVATE methodology or client specific methodologies.
• Good grasp of business processes, conducting and facilitating requirement gathering workshops, requirements mapping and tracking, solution design, unit and integration testing, UAT, Production support, Project management.
• Create and maintain updated documentation on business processes, applications and business solutions including process flows, use cases, functional specifications, test cases, training and system manuals and job aids.
• Work closely with business functional areas to understand business processes, review current systems, and define data
requirements. Evaluates current system capabilities and identifies system modifications or changes that need to be made to current business processes
• Assist with estimations of new developments and enhancement requests (costs, benefits, resources) for the project
• Presale: preparation of implementation offers, solution estimated budget, ERP demonstration, SLA and projet Planification.
• Bug, issue tracking and project management using JIRA (Work Management, Service Management

sessions, Data migration, solution design and configuration,
UAT, Training, GAP analysis, Report development, Cutover, Go live and Hypercare support assistance)

• Full process production development
• Master data governance
• Business process performance guidelines in accordance with GMP and ERP best practices
• Procurement, subcontracting process design and configuration
• Production reporting, batch determination and batch management process design and configuration
covering integration with Finance, controlling and inventory management
• Weekly meeting with top management (CEO, Industry, Production, Quality, Supply chain, IT, Controlling)
to present workload report and realized tasks

• Transfer knowledge PP module to junior consultant support team.
• Training business solution (PP module) of SH One project.
• Explore Business solution (Business blueprint for: Refinery and petrochemical business unit & Natural gas Liquification
Business unit) and discover integration points between different modules and insuring rollout tasks (design, business
blue print document, user training sessions, user guide, cutover, data migration, go live)
• Support PP users during hyper care phase in GNL and LPG production sites
• Key user and End user training for SAP Production planning module
• Providing post Go live support via ITSM platform service.
• ITSM support management: SLA, Ticket for client requirement, errors and system malfunction solutions.

• Implemented SAP projects using ASAP methodology, ACTIVATE methodology, or client-specific methodologies.
• Contributed to project preparation, Business Blueprint, and Project Plan.
• Participated in the implementation of road map for SAP, showcasing my ability in customization and configuration,
including tailoring software to meet specific client needs
• Involved in realization, final preparation (Cut over), Go-live, and post Go-live phases.
• Performing User Acceptance Testing (UAT) for various projects, and providing production support and resolving
issues in a timely manner
• Provide training sessions to key users and end users.
• Maintained updated documentation on business processes, applications, and business solutions. Developed process
flows, use cases, and functional specifications to facilitate efficient project execution and enhance overall productivity. -
• Lead workshops in gathering business requirements, influence adoption of standard SAP processes and handle gaps
while minimizing development effort.
• Resolve production incidents during the support and maintenance phase within the defined Service Level
Agreements - SLAs to ensure system stability and customer satisfaction.
• Data Migration: Migration Cookpit LTMC, LTMOM and LSMW
• Project management: Planning, Coordinating, Project Structuring, Execution, Resource management, Accounting
Integration, Reporting
• Role and authorization: create new role, define authorization, user profile and role customization
• ABAP, ENHANCEMENT: Smart forms, Reports, and user exits.
• Presale: Prepared implementation offers, estimated budgets, and conducted ERP demonstrations for presale activities
• Service management: JIRA (Work Management, Service Management), provide L2 and L3 support

ERP SAGE X3 and FRP 1000 main activities:
•Collaborate with key business resources on requirements gathering, solution design, configuration, testing, user acceptance, implementation, and documentation.
•Understand and translate business concepts to executable functional designs; ensure functional designs are executed as a viable solution to the business concept; ensuring module solution aligns and is compatible with overall architecture.
•Work with other consultants to understand integration points with other systems, and communicate the impact of proposed system changes.
•Assist with estimations of new developments and enhancement requests (costs, benefits, resources)
•Ensure L2 and L3 user support for technical and functional issues using ARMADA TMA.

• Collaborate with key business resources on requirements gathering, solution design, configuration, testing, user
acceptance, implementation, and documentation.
• Understand and translate business concepts to executable functional designs; ensure functional designs are executed
as a viable solution to the business concept; ensuring module solution aligns and is compatible with overall
architecture.
• Work with other consultants to understand integration points with other systems and communicate the impact of
proposed system changes.
• Assist with estimations of new development and enhancement requests (costs, benefits, resources)
• Ensure L2 and L3 user support for technical and functional issues using ARMADA TMA.

* Head of the Local Master Data Cell:
• Advanced level of understanding and using of data load methods tools such as LSMW and LTMC
•Experience in data management including leading the data migration execution (cleaning, extracting, staging, transforming, loading and verification of SAP data) and resolving data defects
•Detailed knowledge of Master Data and its implications
•Processing requests to create basic data (Items, partner, client...) on SAP and ensure permanently updating, modifying and correcting data on SAP
* Research business problems and provide solutions that needs
* Meet with business owners/users to compile and clarify specific requirement of each demand
* Work closely with business, functional and admnistration teams to ensure business requirements are idetified and met
* Provide support and guidance working with team member
* Report data errors and communicate reports to various business lines.
* Organise and conduct internal audits / health check with SAP Business units
* Production Planning: Strong experience with Material Masters, BOMs, Work centers/Resources, Routing, Production version and
Change control of Master Data with Engineering Change Management, Resource, Demand management covering Make to stock
process through MRP.
* Material Management: Procurement Process (local, import, subcontracting, services...), Master Data (Material and Vendor Master),
Release strategies, Material Requirement Planning, Goods receipt, Goods issues, Stock transfer, Physical stock, Batch determination
and configiration for production and repetitive process.
* PP-CO: Design, the configuration of work center / resource parameters to capture required cost details. Design, the configuration
of BOM and routing to capture material and operational direct/indirect cost to support organizations costing requirements. CoProduct and Bi-Product design.
* Shop floor control: Production order maintenance, order release, Order type parameters, Confirmation parameters, COGI (Goods
Movement Error Processing)
* Ensure L1 user support for PP, QM and MM modules
* Bug and issue tracking using GLPI (open soure solution for business support management)
* Companys Internal trainer of SAP Production Planning training sessions
* Internal Project Manager: SAP PP Go-live (production lines :Refrigerator and Washing machine, AC, plastic, metal)

• Define business problems and provide solutions that needs
• Meet with business owners/users to compile and clarify specific requirement of each demand
• Work closely with business, functional and technical teams to ensure business requirements are identified and solved
• Provide support and guidance working with team members
• Report data errors and communicate reports to various business lines.
• Organise and conduct internal audits / best practices check for SAP Business units

•Coordination of the annual and periodic inventory.
•Stock flow report on SAP (purchasing orders, goods receipt, stock transfer, production requirement and QC reports)
•Coordination with different structures (Procurement, Planning, Methods, Production, Master Data, Quality and Logistic) to control stock flow operations
•Processing requests to create basic data (Items, partner, client...), BOM change control, Production analysis and data control
•Manage a team of Stock supervisor (2 persons).

*
• Coordination of the annual and periodic inventory.
• Stock flow report on SAP (purchasing orders, goods receipt, stock transfer, production requirement and QC reports)
• Coordination with different structures (Procurement, Planning, Methods, Production, Master Data, Quality and
Logistic) to control stock flow operations
• Processing requests to create basic data (Items, partner, client...), BOM change control, Production analysis and data
control.
• Manage a team of Stock supervisor (2 persons).

Technical data management using Sage 100 i7 to manage:
•Creating and maintaining basic data: Items, Suppliers, BOMs...
•Ensure goods receipt based on purchase orders
•Change control of Master Data with Engineering Change Management

Home appliance Industry and Manufacturing
Technical data management using Sage 100 i7 to manage:
• Creating and maintaining basic data: Items, Suppliers, BOMs...
• Ensure goods receipt based on purchase orders.
• Change control of Master Data with Engineering Change Management

As a store manager I used to manage:
•Staff (vendor, cashier ...) : Shift scheduling, briefing, time off ...
•Stock control, periodic and annual inventory management
•Administration of Retail management solution (CEGID Retail)
•Client relationship: ensure support, help and orientation

Retail
• Staff (vendor, cashier ...): Shift scheduling, briefing, time off ...
• Stock control, periodic and annual inventory management
• Administration of Retail management solution (CEGID Retail)
• Client relationship: ensure support, assistance, and orientation.

Software developer using .Net framework and MS SQL Server as RDBMS for small business management solutions (Sales, clients, supplier, stock)

Software Engineering
Software developer using .Net framework and MS SQL Server as RDBMS for small business management solutions (Sales,
clients, supplier, stock)