Abdelhafez Mozahim, Senior IT Infrastructure Engineer

Abdelhafez Mozahim

Senior IT Infrastructure Engineer

Dimensions Health Care - an IQVIA Company

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Systems Engineering
Experience
15 years, 7 Months

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Work Experience

Total years of experience :15 years, 7 Months

Senior IT Infrastructure Engineer at Dimensions Health Care - an IQVIA Company
  • United Arab Emirates - Dubai
  • My current job since January 2017

I am a Senior IT Infrastructure Engineer with deep technical and managerial experience in fields of IT Infrastructure, Telecommunication, Networks, and Computer Systems. Having strong understanding of Business operational with experience in large-scale projects initiation, planning, implementation and management. Also, have excellent communication, team management, operation and troubleshooting skills in different circumstances.

Job Roles:

o Amazon Web Services Solutions Architect
 Design and deploy environment with HA architecture using multi Regions
and Multi availability zones designs.
 Deploy and implement our environment network with multiple VPC, and
multiple subnets.
 Secure our environment with Firewall Rules and Security groups.
 Implement Load Balancers, Internet gateways, VPN Servers.
 Deploy EC2 Instances for customer usage as needed.
 Implement and design web applications with HA architecture, and load
balancing and auto scaling for both web servers and Databases.
 Deploy multiple applications from marketplace to protect environment
such as N2WS Backup & Recovery for AWS Environments.
 Create S3 Buckets and grant users the needed access.
 Create RDS database and grant users the needed access to connect and
administer these databases.
 Migrate VMware VMs to AWS environment with AWS Connector for
vCenter.

o VMware 6.0 & VMware 6.5 Implementation and Administration.
o Windows servers 2008, 2012, and 2016 installation and Administration.
o Active Directory, DNS, DHCP on Windows 2012 administration and support.
o Cisco ASA Firewall Administration & support.
o Veritas Backup EXEC 2016 administration & support.
o IT Helpdesk Support for PC’s, Laptops, Printers, Projectors, Wireless Network,
and other needed equipment.

Data Center Systems & Network Engineer at State Audit and Administrative Control Bureau (SAACB)
  • Palestine - Ramallah and Al Bireh
  • November 2015 to January 2017

Job Roles:
o Windows server 2008, and 2012 installation and Administration.
o Windows Active Directory Upgrade from 2003 to 2012 & administer it.
o Exchange 2010 Installation and Administration.
o Juniper Firewall administration.
o Backup EXEC System Administration.
o Network Routers and Switches Administration.

Senior Data Center & Systems Engineer at JAWWAL-Palestine Cellular Communications Co.” One of PALTEL Group Companies”
  • Palestine
  • March 2015 to October 2015

Job Roles:
o Linux and Unix OS installation and Configuration.
o Windows server 2003, 2008, and 2012 installation and Administration.
o PALTEL Group HP Open View Monitoring Systems Solutions, administration and customization.
o VMware vSphere 5.5 Administration.
o Symantec NETBACKUP and Backup EXEC with Data Domain Systems Administration
o Nagios XI Monitoring Solution Implementation & administration.

Senior Data Center & Systems Engineer at HULUL Business Solution Company
  • Palestine - West Bank
  • March 2009 to September 2014

HULUL Business Solution Company” One of PALTEL Group Companies”
(Junior Data Center & Systems Engineer)
Location: Ramallah, Palestine.
Company Industry: Telecommunication & Information Technology.
Job Roles:
o Different OS’s Servers Installation & administration (Windows Server 2003, Windows Server 2008, Windows Server 2012, and Red Hat 5&6)
o Servers Backup using Symantec Backup EXEC for different OS’s.

April 2009 - November 2011

HULUL Business Solution Company” One of PALTEL Group Companies”
(Senior Data Center & Systems Engineer)
Location: Ramallah, Palestine.
Company Industry: Telecommunication & Information Technology.
Job Roles:
o Linux and Unix OS installation and Configuration.
o SAN Configuration and Administration for JAWWAL data center
o Building VMware VSphere Servers PALTEL project
o Building Active Directory-DNS-DHCP-Exchange2010 Project on windows server 2008 and administer it.
o PALTEL Group HP Open View Monitoring Systems Solutions Installation, administration and customization Project on the following applications:
• HP Open View Operations Manager for window 9.00 (OVOW).
• HP Open View Performance manager for windows 8.20 & 9.03 (OVPM).
• HP Open View Performance Insight for windows 5.41(OVPI).
• HP Network Node Manager for windows 7.53 (NNM).
• HP Network Node Manager i for windows 9.20 (NNMi).
o VMware vSphere 5.1 & 5.5 installation and Administration.
o Windows server 2003, 2008, and 2012 installation and Administration.
o Symantec NETBACKUP and Backup EXEC Systems installation and Administration either Backup on Disk or Tape library for different OS’s.
o OpManage Monitoring Solution administration.

I was a project manager for the following projects:
 PALTEL Group Datacenter Monitoring Project that was oriented to Data Center devices resources and applications by Alarms and reporting.
 PALTEL Group Billing System Monitoring project for both Hardware resources and application services and processes status & behavior.
 JAWWAL & PALTEL Network behavior Monitoring Project for both status and behavior.

Technical Support Administrator at Birzeit University
  • Palestine - West Bank
  • October 2008 to March 2009

I contributed in the installation of different Operating systems (windows XP, Windows Server 2003 and red hat).
I presented support for students LAB machines and network.
I also contribute in preparing the LAB for practical exams such as : installing specific software that was needed for exams like MATLAB.

Programmer at BISAN
  • Palestine - West Bank
  • May 2008 to September 2008

I worked in BISAN company as a programmer of Accounting Systems for multiple companies with multiple versions of BISAN Accounting system software like " Standard Edition, Enterprise Edition" where every one had its own features that was suitable to each customer.

We used PHP Programming With SQL DB, and some times we used JAVA programming Language.

Education

Bachelor's degree, Computer Systems Engineering
  • at Birzeit University
  • June 2008

Bachelor's degree in Computer Systems Engineering from Birzeit University

High school or equivalent, Scientific Branch
  • at Abwein Secondary School
  • June 2003

Secondary Education.

Specialties & Skills

Microsoft Operating Systems
Windows Server 2003
Red Hat Linux
System Monitoring
VMware ESX
Microsoft office (word, excel, and power point)
High level programming languages: (C++, and java)
Scripting languages: (HTML, Java Script, XML, and PHP)
Ability to Work in Team
Good in SQL databases
Very good knowledge in computer network devices
Ability to Plan, Organize and Prioritize Work
Ability to self-study and learning new helpful technologies.

Languages

Arabic
Expert
English
Intermediate

Memberships

Jordan Engineering Association
  • Engineer
  • October 2010

Training and Certifications

Technical (Training)
Training Institute:
MCITP (Windows Server 2008 Upgrade 2012)
Date Attended:
January 2013
Technical (Training)
Training Institute:
RHCE
Date Attended:
August 2010
Technical (Training)
Training Institute:
MCSE
Date Attended:
March 2009
Technical (Training)
Training Institute:
CCNA
Date Attended:
June 2011

Hobbies

  • New Technologies & Watching Football Matches