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عبد النور بشور, Senior Officer- PR & Marketing

عبد النور بشور

Senior Officer- PR & Marketing·Australian university - kuwait

الكويت

بكالوريوس, Business informatics engineering

الخبرة العملية

مجموع سنوات الخبرة: 15 سنوات, 2 أشهر

Senior Officer- PR & Marketing

مارس 2016 - حتى الآن

Australian university - kuwait

حولي، الكويت

مارس 2016 - حتى الآن

1. Provides comprehensive level of assistance to ensure smooth and efficient operations.

2. Performs the administrative activities necessary to ensure smooth flow of work.

3. Responds to inquiries requiring a general understanding of work-area policies and procedures. Ensures inquiries are addressed and resolved.

4. Resolves non-routine problems in a thorough and timely manner; uses discretion and knows who to go to in order to resolve issues and complete tasks. Requires analysis and interpretation of situations, and selection of approaches based on precedent in similar situations.

5. Prioritizes and manages multiple projects simultaneously, and follow-up on issues in a timely manner.

6. Follows the University rules and regulations.

7. Assist in the development of media plans and campaigns for AU.

8. Assist in the development of external AU advertising materials (look & feel, designs, printing and promotional material.

9. Collect and update advertising and promotional content from relevant departments.

10. Create advertising milestone and media booking.

11. Participates in the development of brochures, flyers and other print collateral.

12. Develop content, design and features for the University’s digital channels.

13. Work with Student Life to create news stories for staff and students.

14. Handle videography and photography activities.

15. Updates the AU Corporate Branding documentation based on the instructions from the Assistant to the President for Institutional Relations.

16. Support the marketing activities and public relations associated with the AU graduation event.

17. Prepares relevant reports required to monitor the progress of work (monthly and status reports).

18. Undertakes special projects to meet the objectives of the department.

19. Undertake other duties as required by the Senior Manager- PR & Marketing.

مجال الشركة:
التعليم العالي
الدور الوظيفي:
التسويق والعلاقات العامة

Senior Officer – Graduation – Admissions & registration department

مارس 2016 - سبتمبر 2021

ACK

حولي، الكويت

مارس 2016 - سبتمبر 2021

Job Description:

1- Liaise with Heads of School and auspicing partners with regard to confirmation of all matters associated with completion of units and eligibility for graduation at all levels from Foundation to Degree.
2- Prepare associated documentation for PUC endorsement of Diploma and Degree qualifications.

Responsibilities:

a- Provides comprehensive level of assistance to ensure smooth and efficient operations.
b- Performs the administrative activities necessary to ensure smooth flow of work.
c- Responds to inquiries requiring a general understanding of work-area policies and procedures. Ensures inquiries are addressed and resolved.
d- Resolves non-routine problems in a thorough and timely manner; uses discretion and knows who to go to in order to resolve issues and complete tasks. Requires analysis and interpretation of situations, and selection of approaches based on precedent in similar situations.
e- Follows the college rules and regulations
f- Undertakes special projects to meet the objectives of the department.
g- Provide support related to student graduation activities:


- Identification and preparation of anticipated graduate lists in liaison with Head of Department.
- Follow up any missing documentation from potential graduates.
- Assists in checking the accuracy of all files, information and documents of graduating students.
- Preparation of verification of award eligibility paperwork for confirmation by Head of Department and endorsement by Dean.
- Compile final graduate lists relating to each auspicing partner for submission through Manager - Admission and Registration Unit.
- Check that all approvals to Graduate have been received prior to submission of folder to PUC and issuance of ACK testamurs and graduate transcripts.
- Prepare folders and graduates lists for submission through Manager - Admission and Registration Unit to PUC for endorsement of ACK qualifications.
- Assists in updating graduating students with information related to their graduation, files and others.
- Prepares files and information needed by the Private Universities Council in regards to graduating students.

h- Undertake other duties as required by the Dean.

** Assisting the new students in the process of admissions.
** Assisting in all the marketing department events and booths, starting from the communication, arranging and participating in the event it self. Including explaining about the ACK programs and distributing the handouts. And also social media announcements.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
إدارية

Customer service Team leader

مايو 2013 - مارس 2016

Asnan Tower

حولي، الكويت

مايو 2013 - مارس 2016

1- Attracts potential customers by answering product and service questions; suggesting
information about other products and services.
2- Opens customer accounts by recording account information.
3- Explaining and selling treatment plans.
4- Maintains financial accounts by processing customer adjustments.
5- Closing deals with patients in professional way and follow up.
** Starting February 2015 I was also working with the Facility and maintenance department to
support in coordinating with Cleaning, security and Valet parking company’s and also
monitoring all the building facilities and managing all its aspect to make the best use of all its
elements .

مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Customer service agent

أبريل 2012 - مايو 2013

Zain

الكويت، الكويت

أبريل 2012 - مايو 2013

1- Solving customer issues and satisfying their needs.
2- Promoting for the packages and products.
3- Sales for the new offers.
- BMS technician

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

BMS tech

مايو 2011 - أبريل 2012

Jumeirah Messilah Beach Hotel

حولي، الكويت

مايو 2011 - أبريل 2012

1- Operation & monitoring the BMS system.
2- Daily reporting about the building handing over areas and systems.
3- Coordinating engineering team member work.
4- Monitoring HOTSOS and BMS system and daily Snagging for the Building.
5- Trained on Jumeirah Ahlan wa Sahlan program (Hospitality & self-representing
program).
I was a part of the pre-opening team, and I did cross training in departments such as

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الصيانة والإصلاح والدعم الفني

التعليم

WIU

مايو 2011

مايو 2011

بكالوريوس، Business informatics engineering

ألمانيا

المعدل التراكمي (نسبة مئوية): 78%

المعدل التراكمي (نسبة مئوية): 78%

Education

ikhlas

يناير 2006

يناير 2006

الثانوية العامة أو ما يعادلها، Since

الكويت

المعدل التراكمي (نسبة مئوية): 88%

المعدل التراكمي (نسبة مئوية): 88%

Skills

ADMINISTRATION

Beginner

CLERICAL

Beginner

CLOSING

Beginner

FINANCIAL

Beginner

MANAGEMENT

Beginner

MARKETING

Expert

MICROSOFT OFFICE

Beginner

RECORDING

Beginner

REPORTS

Expert

SALES

Expert

Customer Service

Expert

Sales direct

Expert

Marketing Strategy

Expert

Computer Science

Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس

الهوايات والاهتمامات

walking, swimming and reading