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Abdelrazag Abbas Ali, Director of Information Technology

Abdelrazag Abbas Ali

Director of Information Technology·English International Holding Group (EIHG)

Kuwait

Diploma, Project Management Skills for non-Project Manager

Work experience

Total years of experience: 26 years, 8 months

Director of Information Technology

December 2022 - Present

English International Holding Group (EIHG)

Hawali, Kuwait

December 2022 - Present

1. Lead group-wide technology strategy across the holding company
and its education subsidiaries, including EPG and Ajial.

2. Drive digital transformation, platform modernization, automation, and
enterprise integration across finance, operations, and academic
services.

3. Established IT governance, cybersecurity oversight, and architecture
standards to improve scalability, resilience, and compliance.

4. Architected a unified school management and digital services
ecosystem that improved operational efficiency and user experience
for administrators, parents, teachers, and students.

Company industry:
Business Support Services

Manager IT Engagement

January 2018 - January 2022

Agility - Kuwait

Al Jahra, Kuwait

January 2018 - January 2022

1. Managed strategic engagement between business subsidiaries and
centralized IT shared services across multiple operating
environments.

2. Led standardization and service adoption initiatives, improving
alignment between technology offerings and business needs.

3. Worked with infrastructure, applications, and business stakeholders
to strengthen communication, governance, and execution of shared
IT initiatives

Company industry:
Distribution, Supply Chain & Logistics

Assistant Manager - BI Solutions Leader

January 2013 - January 2018

Agility - Kuwait

Al Jahra, Kuwait

January 2013 - January 2018

1. Architected and scaled the iDashboard platform as a global business
intelligence and reporting capability.

2. Led solution architecture and delivery for major initiatives including
enterprise analytics, workflow automation, and national digital service
integration projects.

3. Supported projects such as Kuwait Government Online (KGO II), EPG
enterprise automation, and IT2 treasury-related integration and
customer success activities.

Company industry:
Distribution, Supply Chain & Logistics

Database Architect and Technology Lead

January 2011 - January 2013

Agility - Kuwait

Al Jahra, Kuwait

January 2011 - January 2013

1. Led architecture and implementation of workflow and BI solutions
supporting enterprise digitalization and paperless operations.

2. Integrated reporting and analytics platforms with Oracle ERP, Cisco
Call Manager, Hala NAS, Jazeera, and telecom billing systems.

3. Provided end-to-end technical leadership across system design,
integration, and performance optimization for business reporting and
decision support.

Company industry:
Distribution, Supply Chain & Logistics

Technical Lead – Enterprise Digitalization

January 2007 - January 2011

Agility - Kuwait

Al Jahra, Kuwait

January 2007 - January 2011

1. Led workflow and process automation design for a global
digitalization program, improving operational efficiency and service
scalability.

2. Provided technical leadership to development teams and translated
business transformation goals into implementable enterprise
solutions.

Company industry:
Distribution, Supply Chain & Logistics

Senior Technical Lead / Solution Architect / Presales Consultant

January 2000 - January 2006

EBLA Computer Consultancy

Al Asimah, Kuwait

January 2000 - January 2006

1. Led enterprise document management and workflow solution
delivery using IBM FileNet for government and enterprise clients in
Kuwait.

2. Managed solution design, presales presentations, RFP/RFI responses,
customer demonstrations, and implementation planning.

3. Key Clients & Engagements:
a. Government & Public Sector:
Kuwait Society of Engineers.
Ministry of Planning.
Public Authority for Assessment of Compensation for Damages (PAAC).
Ministry of Foreign Affairs.
Ministry of Defense.
Ministry of Information.
Ministry of Justice (MOJ).
Public Authority for Agriculture Affairs and Fish Resources (PAAF).
Council of Ministers.
Public Institution for Social Security (PIFS).

b. Banking & Telecom:
Central Bank of Kuwait.
Burgan Bank.
Zain (MTC).

c. Oil & Energy:
Kuwait National Petroleum Company (KNPC).
Kuwait Oil Company (KOC) - Team Leader for FileNet P8 Implementation.

d. Research & Investment:
Kuwait Institute for Scientific Research (KISR).
Kuwait Investment Authority (KIA).
Kuwait News Agency (KUNA).
4. Supported major clients including Kuwait Oil Company, Central Bank
of Kuwait, Ministry of Justice, KISR, KIA, and other public sector
entities.

Company industry:
IT Services

Senior Software Developer

January 1998 - January 2000

EBLA Computer Consultancy

Al Asimah, Kuwait

January 1998 - January 2000

1. Designed, developed, tested, and supported enterprise software and
database solutions with strong focus on quality, maintainability, and
performance.

2. Worked closely with management and junior developers to translate
requirements into scalable technical solutions.

Company industry:
IT Services

Education

K-element online Training

May 2012

May 2012

Diploma, Project Management Skills for non-Project Manager

Kuwait

K-element online Training

April 2012

April 2012

Diploma, Project Management for Technical Team

Kuwait

Sikkim Manipal Institute of Technology - SMU

October 2009

October 2009

Master's degree, IT

India

GPA (rating): Excellent

GPA (rating): Excellent

MBA program integrating core business management disciplines with information technology leadership. Curriculum included IT strategy, systems analysis and design, project and program management, IT governance, enterprise systems, finance for managers, operations management, organizational behavior, and strategic management. Developed competencies in aligning IT initiatives with business objectives, managing cross-functional teams, and driving technology-enabled transformation.

Institute HumanSoft

May 2007

May 2007

Diploma, Implementing Microsoft® Office SharePoint ®Server 2007

Kuwait

Higher Institute Of Social Work

May 2003

May 2003

Diploma, Certification/Diploma, Microsoft Certified Solution Developer .Net

Kuwait

Institute New Horizons

September 2000

September 2000

Diploma, Certification/Diploma, Database Development

Kuwait

Institute New Horizons

February 2000

February 2000

Diploma, Microsoft Certified Solution Developer

Kuwait

IBM FileNet

June 1999

June 1999

Diploma, FileNet Training (Document Management System and Workflow)

Kuwait

GPA (rating): Excellent

GPA (rating): Excellent

Certification/Diploma, FileNet Training (Document Management System and Workflow)

Bangalore University

March 1998

March 1998

Bachelor's degree, Statistics,Mathematics and Computer Science

India

GPA (rating): Very good

GPA (rating): Very good

Comprehensive undergraduate program with a strong analytical and computational focus. Coursework covered statistical analysis, probability theory, linear algebra, calculus, discrete mathematics, and core computer science subjects including programming fundamentals, data structures, algorithms, and database concepts. Developed solid problem-solving, quantitative analysis, and logical reasoning skills applicable to software development, data analysis, and technical roles.

Skills

Customer Engagement
Expert
Customer Engagement
Expert
Solution Architecture
Expert
Solution Architecture
Expert
Project Management
Expert
Project Management
Expert
Digitization
Expert
Digitization
Expert
Leadership
Expert
Leadership
Expert
STRATEGIC PLANNING
Expert
STRATEGIC PLANNING
Expert
STAKEHOLDER ENGAGEMENT
Expert
STAKEHOLDER ENGAGEMENT
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
DIGITAL TRANSFORMATION
Expert
DIGITAL TRANSFORMATION
Expert
GOVERNANCE
Expert
GOVERNANCE
Expert
CURRENT ASSETS
Intermediate
CURRENT ASSETS
Intermediate
LANDSCAPE ARCHITECTURE
Expert
LANDSCAPE ARCHITECTURE
Expert
OPERATIONAL EFFICIENCY
Expert
OPERATIONAL EFFICIENCY
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
INNOVATION
Expert
INNOVATION
Expert
IT Operations Management
Expert
IT Operations Management
Expert
Business Intelligence
Expert
Business Intelligence
Expert
ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
CONTRACT NEGOTIATION
Intermediate
CONTRACT NEGOTIATION
Intermediate
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
DOCUMENT FORMATTING
Intermediate
DOCUMENT FORMATTING
Intermediate
ENTERPRISE ARCHITECTURE
Intermediate
ENTERPRISE ARCHITECTURE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Diploma - Certification/Diploma, Microsoft Certified
Diploma - Certification/Diploma, Database
Diploma - Certification/Diploma, Microsoft Certified

Training
Diploma, Certification/Diploma, FileNet Training (Document Management System and Workflow)
FileNet - Online
Jan 1999
Diploma, Certification/Diploma, Microsoft Certified Solution Developer
Institute New Horizons in House(EBLA)
Feb 1999
Diploma, Certification/Diploma, Database Development
New Horizons
May 2000
Diploma, Certification/Diploma, Microsoft Certified Solution Developer .Net
HumanSoft
Mar 2007
Diploma, Implementing Microsoft® Office SharePoint ®Server 2007
HumanSoft
Jan 2007
Project Management Skills for non-Project Managers(Includes Simulation)
K-element online Training
Feb 2012
Project Management for Technical Team
K-element online Training
Jan 2012

Hobbies

  • Sports
    Engage in regular sports activities as a means of stress relief and mental refreshment, supporting a healthy lifestyle
  • Reading
    Gained deep insights into leadership, productivity, and business strategy through extensive reading, and developed strong critical thinking and analytical skills applicable to both technical and managerial roles.