credit and collection manager
AL BAYADER INTERNATIONAL
Total years of experience :14 years, 6 Months
-From Sept 2015 up to date: working with AL BAYADER INTERNATIONAL W.L.L. - QATAR.
Job Title: Credit & collection Manager.
Duties / Responsibilities:
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Examine, evaluate, or process Credit applications.
- Oversee the flow of cash or financial instruments.
- Recruit staff members and oversee training programs.
- Network within communities to find and attract new business.
- Approve, reject, or coordinate the approval or rejection of Terms of credit.
- Prepare credit control status each month to follow up with the Sales department and push up to reach the collection target.
- Review collection reports to determine the status of collections and the amounts of outstanding balances.
- Follow up with the company lowers to find a solution to the company Legal cases against the critical customers.
- Follow up with the company bank. And do all the needed transections when PR officers are not available.
- Visit company critical customers and make cure to settle the overdue Net Balances before going to legal and try to direct them to be regular customers.
- Make sure that all the needed documents of credit accounts are updated and legally correct.
- Reducing the bad depts to the lowest range.
- Reducing the cash turn over terms of payment to be as fast as possible without harming the sales.
- Reducing the risk of new opening credit accounts by examine the customer documents and visiting him if its necessary to have a clear view about his capabilities.
Achievements:
- Set up the credit and collection department and control it in a company schedule and system.
- Achieve the collection monthly targets.
- Stop the flow out of bad depts.
- Generate a software database of credit customers accounts matching with the archived credit application hard copy.
-From July 2013 until Sept 2015.running a Family Company for Interior Design & Insulation Materials Trade -Syria.
Job Title: Sales Manager.
Duties / Responsibilities:
- Achieve growth and hit sales targets by successfully managing the sales team.
- Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Present sales, revenue and expenses reports and realistic forecasts to the management team.
- Identify emerging markets and market shifts while being fully aware of new products and competition status.
- Find the best suppliers of building and insulation Materials and negotiate with them the products Quality, Prices, terms of payment and other services.
- Manage and control the stock and decrease the cost of it by trying to receive the needed Materials Just on Time.
- Manage and control the cash flow and collection process with the customers and follow up with the bank for all the financial transactions.
Achievements:
- Décor-co it’s my family company and it deals with interior design.
- I used to set up the trading and sales department at 2008 and it was growing properly.
- We lead the market in my city, and we have the best reputation of professionalism and clean work.
- I increase sales to a very high level and supply the best building and insulation materials in the market
- We collaborate as a sub-contractor with the UN to supply and project a partition rooms for the immigrants in Syria.
-From 2009 until 2013 Working in (IBTF) The International Bank for Trade & Finance - Syria.
Job Title: Head Teller.
Duties / Responsibilities:
- Maintains a cash drawer; balances and audits the cash drawer according to policy and schedule.
- Supervises other bank tellers and their cash drawers.
- Searches for the cause of an overage or shortage when a teller’s drawer does not balance correctly.
- Always motivates the other bank tellers to remain friendly and professional.
- Trains new tellers in bank practice and procedure.
- Handles upset or irate customers.
- Provides access to the vault and safety deposit boxes.
- Replenishes and troubleshoots ATM machines.
- Carries money to the vault and audits the vault regularly with the help of a second employee.
- Relays information to bank officials; may create reports at the end of each shift for reference.
- I was trained to do all the Cash, Chqs and transfers transections. also, I trained to open new customer accounts, issue a for ATM cards, check LC documents - check Laon documents and customer visit on field and do other customer service functions.
Achievements:
- During my working period in the bank. I made a very good reputation between the clients and my workmates based on trust and hard working. And I always rated as excellent in the bank interior audit reports.
- I handled for more than three years the branch cash department. Even sometimes I was doing the teller and the treasury functions because it was a new branch and we had shortage employment stuff.
- The cash department was the most stable department in the branch and had the most good complements from our clients and Management.
Primary, Intermediate & Secondary School: United Arabs School. Graduated in 2002 – Maharda – Hama – Syria. University: Business Management Specialized in Finance & Investments. Graduated in 2007 from Tishreen University -Latakia- Syria. Institutions: Intermediate & Advance English conversation courses. Graduated in 2005 from The British council -Latakia- Syria. ICDL- international computer driving license. Graduated in 2005 from New Horizon -Damascus- Syria.
