Operations Manager
Salah Al-Nasser Est. for Trading
Total years of experience :33 years, 10 Months
• Develop pricing strategies, balancing firm objectives and customer satisfaction.
• Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
• Formulate, direct and coordinate marketing activities and policies to promote business working with area managers.
• Direct the hiring, training, and performance evaluations of marketing staff and oversee their daily activities.
• Negotiate contracts with vendors and distributors to manage distribution, establishing distribution networks and developing distribution strategies.
• Flexibility to adjust department operations as required thus meeting customer requirements and dynamic business conditions.
• Develop Schedule for interfacing with Sales and Supply Chain functions along providing highest customer service levels at lowest operating costs.
Supervise the warehouse, shipping, and receiving.(37 employees)
Ensuring all International and domestic shipments are processed accurately and on-time to the customer.
Conducting cycle counts on over 17000 different part numbers, and holding 96% accuracy rate.
Ensure parts are pulled accurately and in a timely manner.
Conduct interviews, and hire new employees.
Worked with SAP implementation team to integrate from ERP and preparing procedures for the companies’ new system. Also writing new procedures to improve old ones.
Create new metrics to track, evaluate, and improve warehouse productivity.
Experience in planning and experience in purchasing.
B.A. (Bachelor of Arts) from Andhra University Hyderabad in 1994 - 1996
