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Abdul Razak Kattan, Executive Director

Abdul Razak Kattan

Executive Director·Seline Trading

Saudi Arabia

Bachelor's degree, Information Technology and Computing

Work experience

Total years of experience: 23 years, 5 months

Executive Director

September 2021 - Present

Seline Trading

Riyadh, Saudi Arabia

September 2021 - Present

• Strategic Leadership & Vision: Spearheaded initiatives driving a significant 25% increase in revenue within the first year.
• Financial Management & Team Mentorship: Implemented practices resulting in a notable 15% reduction in operational expenses, while fostering a high-performing team culture, leading to a remarkable 20% improvement in productivity and employee satisfaction.
• Operations Oversight & Compliance: Ensured seamless operations and compliance with regulatory standards, maintaining high operational excellence.
• Innovation & Accountability: Championed a culture conducive to achieving organizational goals and objectives through innovation and accountability.
• Board Leadership & Policy Development: Provided effective leadership to the Board of Directors, guiding policy development and strategic decision-making processes.

Company industry:
1381
Job role:
Management

Retail Operations Manager

November 2020 - September 2021

Anfas Al-Oud Company

Riyadh, Saudi Arabia

November 2020 - September 2021

•Data-Driven Strategic Decision-Making: Utilized data analysis to inform strategic
decisions and optimize cost-benefit ratios, resulting in a 10% increase in profit margins
within the first quarter.
•Efficient Policy Implementation: Developed and implemented streamlined policies for
resource, quality, and inventory management, reducing wastage by 15% and improving
inventory turnover by 20%.
•Employee Development and Performance Enhancement: Spearheaded the design
and execution of employee development programs, leading to a 25% increase in
productivity and a 30% decrease in staff turnover.
•Cross-Functional Collaboration for Process Improvement: Collaborated with
diverse teams to identify and implement process improvements, resulting in a 20%
reduction in production lead time and a 15% increase in customer satisfaction ratings.
•Performance Monitoring and Actionable Insights: Monitored key performance
indicators and executed corrective actions to achieve operational objectives effectively,
resulting in a 10% improvement in overall operational efficiency.

Company industry:
Retail & Wholesale
Job role:
Management

Operations Manager - Luxury Lifestyle

April 2019 - November 2020

Mandily Trading

Riyadh, Saudi Arabia

April 2019 - November 2020

•Strategic Leadership: Spearheaded policy formulation, planning, and decision-making,
boosting operational efficiency by 10%.
•Operational Efficiency: Implemented policies, reducing processing time by 15% and
increasing resource utilization by 20%.
•Business Growth: Identified opportunities, resulting in a 15% market share increase
and 20% revenue rise.
•Team Leadership: Led cross-functional teams, improving project completion time by
25% and team productivity by 30%.
•Continuous Improvement: Cultivated innovation, leading to a 20% decrease in waste
and 25% higher customer satisfaction.

Company industry:
Retail & Wholesale
Job role:
Management

Operations Manager - Multi Brands of Jewelry, Watches, Accessories, and Lifestyle

January 2018 - March 2019

Platinum Sands Co. Ltd, Ali Bin Ali Group of Company

Riyadh, Saudi Arabia

January 2018 - March 2019

•Business Strategy Development: Developed and implemented business strategies
resulting in a 15% increase in customer acquisition, a 20% rise in foot traffic, and a 25%
growth in profitability.
•Sales Staff Training and Motivation: Conducted training sessions leading to a 20%
improvement in sales staff performance and a 15% increase in sales targets achievement.
•Customer Satisfaction: Achieved exceptional customer satisfaction levels, resulting in a
20% increase in customer retention and a 25% rise in positive customer feedback.
•Store Administration: Managed store administration tasks, ensuring compliance with
policies, reducing operational errors by 15%, and improving overall store efficiency.
•Market Analysis and Reporting: Generated reports leading to actionable insights,
contributing to a 20% increase in revenue from targeted market segments and a 15%
expansion in market share.

Company industry:
Watches & Luxury Goods
Job role:
Management

Deputy Showroom Manager - Chanel Fine Jewellery & Watches

January 2017 - January 2018

Platinum Sands Co. Ltd, Ali Bin Ali Group of Company

Riyadh, Saudi Arabia

January 2017 - January 2018

•Staff Training & Evaluation: Conducted comprehensive training sessions, improving
staff knowledge by 20% and evaluating competitor strategies.
•Sales Enhancement: Implemented effective product demonstrations, boosting sales by
25% and enhancing customer engagement.
•Customer Service Excellence: Achieved 95% customer satisfaction, resolving inquiries
promptly and courteously, earning commendations.
•Performance Monitoring: Analyzed sales reports, identifying trends for a 20% sales
improvement through targeted interventions.
•Compliance Assurance: Ensured 100% compliance with quality standards and policies,
maintaining a positive customer experience.

Company industry:
Watches & Luxury Goods
Job role:
Sales

Assistant Boutique Manager & Watches Ambassador - Van Cleef & Arpels House of Jewelry & Watches

March 2012 - January 2017

Platinum Sands Co. Ltd, Ali Bin Ali Group of Company

Riyadh, Saudi Arabia

March 2012 - January 2017

•Sales Training Programs: Implemented sales training programs resulting in a 20%
increase in monthly sales.
•Performance Improvement: Spearheaded initiatives resulting in a 15% improvement
in departmental performance metrics within the first six months of tenure.
•Customer Satisfaction: Delivered exceptional customer service, leading to a 25%
increase in customer satisfaction scores and a 10% rise in repeat business.
•Sales Strategies: Implemented innovative sales strategies resulting in a 30% boost in
revenue from watch sales during promotional campaigns.
•Team Collaboration: Fostered a collaborative team environment resulting in a 20%
decrease in staff turnover and improved overall team morale.

Company industry:
Watches & Luxury Goods
Job role:
Sales

Senior Sales Excutive

October 2006 - March 2012

Al Rasha International for Valuable Gifts, Accessories & Jewelries (Jamjoom Group of Companies)

Riyadh, Saudi Arabia

October 2006 - March 2012

* Enhancing the quality of customer service spanning all brands.

* Making the required, necessary reports & plans.

* Distribute the target according to potentiality.

* Take care of all procedures of maintenance, overall administrative & supervising of all the activities.

* Member of department quality assurance committee.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Supervisor

January 2003 - September 2006

M.Y. Zaila Trading Establishment for Textiles & Decorations

Riyadh, Saudi Arabia

January 2003 - September 2006

•Assisting the sales manager in following up the sales.
•Review the sales coordinators to do their best.
•Preparing all pertinent documents for the projects available.
•Setting plans for the sales team to achieve the target required for them.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Arab Open University

September 2013

September 2013

Bachelor's degree, Information Technology and Computing

Saudi Arabia

GPA (rating): Excellent

GPA (rating): Excellent

Information Technology and Computing.

Skills

Directories
Expert
Directories
Expert
Admin Assistant
Expert
Admin Assistant
Expert
HR Operations
Expert
HR Operations
Expert
Supervising
Expert
Supervising
Expert
Retail
Expert
Retail
Expert
People ‎skills: ‎honest, ‎trustworthy
Expert
People ‎skills: ‎honest, ‎trustworthy
Expert
Highly ‎literate ‎in ‎English ‎&Arabic ‎languages ‎and ‎driving ‎skills
Expert
Highly ‎literate ‎in ‎English ‎&Arabic ‎languages ‎and ‎driving ‎skills
Expert
Excellent computer ‎skills ‎in ‎software, ‎hardware, ‎intemet, ‎programs ‎&applications
Expert
Excellent computer ‎skills ‎in ‎software, ‎hardware, ‎intemet, ‎programs ‎&applications
Expert
Public ‎relationships, ‎communication ‎skills, ‎power ‎of ‎patience& ‎tolerance
Expert
Public ‎relationships, ‎communication ‎skills, ‎power ‎of ‎patience& ‎tolerance
Expert
People ‎skills: ‎Self- ‎confident, ‎ability ‎to ‎be ‎creative, ‎fast ‎intuition, ‎honest
Expert
People ‎skills: ‎Self- ‎confident, ‎ability ‎to ‎be ‎creative, ‎fast ‎intuition, ‎honest
Expert
Fast ‎learner ‎and ‎has ‎the ‎ability ‎to ‎handle ‎pressuized ‎working ‎environment
Expert
Fast ‎learner ‎and ‎has ‎the ‎ability ‎to ‎handle ‎pressuized ‎working ‎environment
Expert
Reading, ‎Performing ‎Arts, ‎Public ‎Speaking, ‎Sports, ‎Volunteering, ‎Techologhy ‎&Decarations
Expert
Reading, ‎Performing ‎Arts, ‎Public ‎Speaking, ‎Sports, ‎Volunteering, ‎Techologhy ‎&Decarations
Expert
Supervising
Expert
Supervising
Expert
Retail
Expert
Retail
Expert

Languages

English

Expert

Arabic

Expert

Training and Certifications

Certifications
Certificate of Appreciation from S.T.Dupont Brand for Luxury Gifts and Jewelry
Jan 2007

Training
Drama (Acting)
Courtyard Playhouse - Dubai
Jan 2013
Sales Training
Christian Bernard Group - Guy Laroche Brand for Men's Luxury Accessories
Jan 2009
Sales Training
Baume and Mercier Brand for Luxury Watches
Jan 2011
Sales Training
Ali Bin Ali Sales Training on a quarterly basis
Sales Training
Van Cleef & Arpels Sales Training on a quarterly basis
Sales Training
Mikimoto Brand for Jewelry
Jan 2012
Sales and Leadership Training
Harvey Nichols
Jan 2010

Hobbies and interests

Richemont ‎Group ‎Van ‎Cleef ‎& ‎Arpels

Certified