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abdulaziz Ahmed, claims officer

abdulaziz Ahmed

claims officer·Gulf insurance company

Kuwait

Diploma, Insurance

Work experience

Total years of experience: 18 years, 9 months

claims officer

August 2017 - Present

Gulf insurance company

Al Kuwait, Kuwait

August 2017 - Present

Recieve a customer document and check for the ducoments if the car under full insurance or normal insurance then open a file for the customers and recieve their accident cars report from police station and issue to them the repair order directly to repair thier car directly

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

SERVICE COORDINATOR

February 2014 - July 2017

AL-NAWASI G. TRADING CO.

Al Kuwait, Kuwait

February 2014 - July 2017

MANAGING THE CALLS FROM MINISTRIES OF KUWAIT AND MANAGE THE EMPLOYEE VACATIONS AND ARRANGE THEM TO ACHIEVE THE GOALS FOR THE COMPANY, FILLING THE JOB ORDERS FOR THE CALLS, RECEIVING THE SUPPORT CALL BY EMAIL. ARRANGE AND SEND THE ENGINEERS DAY BY DAY FOR ALL THE CALLS TIME BY TIME TO SUCCESS THE QUALITY
AND SEND THE QUOTATION FOR ALL MINISTRIES AND COMPANIES IF THE ITEMS NOT UNDER WARRANTY .
ACTUALLY OUR COMPANY SUPPORTING FOR FUJITSU MINERALS FOR P.C AND SCANNER.

Company industry:
Software Development
Job role:
Quality Control

service advisor

March 2013 - October 2013

Ali alghanim & sons automotive

Al Kuwait, Kuwait

March 2013 - October 2013

receive accident car and make estimation for the damaged body in the cars then send the estimation to the insurance company to repair the car if it under full insurance and if its cash same action i do and arrange with the customer to repair the car and make it ready then deliver it back to cstomer

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

after sales supervisor

September 2009 - October 2013

Ali alghanim and sons automotive

Al Kuwait, Kuwait

September 2009 - October 2013

handling with the minsitry for make service of the v.i.p customers
and welcomes and recive the prime and v.i.p customers in kuwait to achieve the success and make the report of monthly service and filling the rental contract if i give them the replacement cars .

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

sports journalist

August 2008 - December 2009

aldar newspapers

Al Kuwait, Kuwait

August 2008 - December 2009

i was covering the sports match result, football events in Kuwait and middle east and all world sports news and relese and write the news in the newspapers

Company industry:
Media Production
Job role:
Other

data entry

June 2005 - July 2006

pan arab research

Al Kuwait, Kuwait

June 2005 - July 2006

scan and filing and rename the ducoments which our company got contract with it on newspapers and upload it on the datat base

Company industry:
Media Production
Job role:
Research and Development

Education

college of business studies

September 2009

September 2009

Diploma, Insurance

Kuwait

GPA (point): 2.6 out of 4

GPA (point): 2.6 out of 4

My specialty is insurance and all that includes all types of insurance such as car insurance and insurance health insurance individual life or the companies and progress studied for two years at the College of Business Studies and got a good rate well studied field in the Gulf Insurance Company for a period of one month during which he gained all the knowledge and expertise with respect to insurance
View attachment

Skills

Customer Service
Expert
Customer Service
Expert
Computer Skills
Expert
Computer Skills
Expert
English Speaking
Expert
English Speaking
Expert
Service Coordination
Expert
Service Coordination
Expert
Data Entry
Expert
Data Entry
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
COMPUTER OFFICE
Expert
COMPUTER OFFICE
Expert
CUSTOMER SERVICE AND ENGLISH
Expert
CUSTOMER SERVICE AND ENGLISH
Expert
data entry certificate
Expert
data entry certificate
Expert
system experience like : focus,karreidge, aegis data base
Expert
system experience like : focus,karreidge, aegis data base
Expert
Ms office word excel power point etc...
Expert
Ms office word excel power point etc...
Expert
planning
Expert
planning
Expert
Customer Service
Expert
Customer Service
Expert
Computer Skills
Expert
Computer Skills
Expert
English Speaking
Expert
English Speaking
Expert
Service Coordination
Expert
Service Coordination
Expert
Data Entry
Expert
Data Entry
Expert

Languages

English
Native Speaker

Memberships

qadsia sporting club

membership at alqadsia sporting club

March 2012

Training and Certifications

Training
data entry
alathari institute
Jun 2006
english level 3
alathari institute
Jun 2005

Hobbies

  • Gymnastic
  • Read stories And Novels
  • sports
    WALKING AND RUNNING , PLAYING SOCCER GAMES , WATCHING MOVIES , WRITING THE POEMS AND READING ENGLISH NOVELS AND READING HOW TO ACHIEVE MY GOALS