Tech-Support Specialist & Programmer
Al-Rayan Colleges
Total years of experience :11 years, 7 Months
- I'm part of the software development team.
- My tech-support duties are:
* Computer formatting
* Setting up share folders (and modifiying their access permissions as well as their properties)
* Setting up local, network, and share printers (and modifying their access permissions as well as their properties)
* Software installation
* Hardware installation
* Improving the performance of slow computers
* miscellaneous (emails, access problems, MS Teams, scripts, account passwords, and any IT-related problems)
Tasks:
- Increasing computer performance
- Network maintenance
- Computer formatting
- Program installation
- Device installation
- Others (e.g. programming, writing scripts, solving logon problems, etc.)
- Using advanced Excel functions to help manager analyze quarterly and yearly data
- Mopping the floor
- Adding price tags to products
- Working as a cashier
- Processed vacation applications
- Helped process leave applications
- Reception work (e.g. answering phones, assisting visitor)
- Reception work (e.g. answering phones, assisting visitor)
- Used Opera, a hotel database, to log guests’ information
Tasks:
- Addition, deletion, and modification of our member’s information
- Handling of inquiries related to Bupa’s plans
- Providing some support for SABIC’s medical department
- Scheduled meeting rooms for employees who needed it
- Registered new employees in orientation sessions
- Had employee cards issued and renewed
- Had car stickers issued and renewed
- Updated the attendance and visitor sheet
- Reception work (e.g. answering phones, assisting visitor)
- Made sure employees who are in the building are accounted for whenever the workplace needed evacuating
- Reception work (e.g. answering phones, assisting visitor)
- Handled employee attendance
- Documents translation (Arabic to English and vice versa)
- Acted as an interpreter between an English speaker and an Arabic one
- Supervisor of employees' GOSI (General Organization for Social Insurance)
I gained tremendeous knowledge from the university as well as places outside it. I'm sure it (the knowledge) will be applicable across all fields concerning computers.
I gained more vocabulary and took it as a chance to improve the little mistakes I used to make while speaking English.
I have acquired a lot of vocabulary and improved my English language proficiency. I got "B".
I have few certificates that testify my conduct during my school days.
