AbdulHadi Alhajjawi

• Managing and leading the IT function and ensuring the delivery of cost-effective IT services that meets the business needs today and, in the future.
• Designing IT architecture, infrastructure and applications to meet business needs.
• preparing IT strategy for the group.
• Providing leadership and direction for IT organization.
• Sponsoring and overseeing major IT implementations.
• Implement ERP solutions Configure and integrate. Assess data and reports. Evaluate extensions. Verify cloud implementation tasks Check configurations and related implementation items against project definitions, deliver a successful ERP deployment Go-live and beyond. Production, promotion, and celebration.
• Defining business plan and annual budget and consolidating business plans for the group.
• Ensuring design and implementation of major systems, at the application and database levels.
• Ensuring systems and solutions requirements are met through appropriate hardware and software.
• Ensuring continuous monitoring, troubleshooting & maintenance of networks and workstations, with adequate user support in place.
• Defining policies regarding security of systems and information.
• Approving supplier base, local suppliers, and local industry contacts.
• Recruiting and training qualified staff.
• Managing, motivating, developing and evaluating performance of team.
• Coordinating with IT Director on budget, SLA, and other IT management issues.
• Developing, maintaining IT SOPs for the group.

• Preparing business systems strategies by identifying technical and network platforms and applications.
• Defining relevant standards, procedures and policies.
• Developing project plan and ensuring effective project management.
• Analyzing systems and conducting programming testing and implementation of systems.
• Ensuring continuous monitoring, troubleshooting and maintenance of business systems.
• Meeting established standards and service level to user community.
• Administering systems: access, security, systems parameters (rules and controls) .
• Ensuring subordinates career development including trainings, on time evaluation and promotion.

• Ensuring effective functioning of the physical infrastructure and connectivity to all company sites.
• Coordinating and ensuring effective functioning of local infrastructure (WANs and LANs) and managing connectivity related matters with local suppliers.
• Providing user support in line with corporate guidelines and established network management standards.
• Ensuring continuous monitoring, troubleshooting of hardware and network issues in line with corporate guidelines.
• Providing input on local needs to Infrastructure and Networking Manager.
• Defining standards for equipment and devices used for all regions.
• Defining TSC infrastructure strategy based on directions from corporate IT Manager.
• Overseeing network management and installations.
• Managing the daily operations of the computer center.
• Evaluating, purchasing, testing, setting up and installing hardware (Mainframe, H/O PCs).
• Setting up and installing hardware based on established and well-defined standard.
• Planning and managing infrastructure and networking engineering projects.
• Ensuring provision of quality and high standard user support (e.g. to IT - development, Users - PC and Hardware).
• Managing the operation of data integrity (disaster recovery, data, systems and equipment security).
• Creating test environments and conducting post implementation technical reviews.
• Ensuring effective functioning of the physical infrastructure and connectivity of all company sites.
• Ensuring a 7x24 on call operations support.