HUMAN RESOURCES OFFICER
M. H. Alshaya
Total years of experience :10 years, 9 Months
• Managing company network telecommunication services for Mobile and Data Lines, having the responsibility for negotiating deals for calls and data plan, in the best interests of the company.
• Managing the Relocation and Repatriation Assistance for the company employees, having the responsibility for negotiating with local suppliers and request for final quotations and prepare the PO, after getting the needed approvals.
• Managing company housing for new employees, ensuring comfort location, cleanliness, and services met company standards and employees expectations.
• Managing Cleaning and Pest Control services for all stores, brands under M.H. Alshaya umbrella, ensuring all the services done by supplier are up to standard.
• Managing the Petty Cash punctuality and ensuring that it is closed on time.
• Monthly meetings with Line Manager to present monthly targets and achievements.
• Coordinating with the PROs and providing expertise and ensuring teamwork and aligning work process to achieve high performance standards.
• Manage and planning the day-to-day operations by preparing the required papers and applications required by the Management to supports the students Events like Career Fair and Workshops per semesters.
Preparing various reports for student’s workshops attendance, as well as the feedbacks and provide certificates.
• Communicating with Companies, to arrange for Career Fair events, and supports students in arranging internships.
• Communicating and scheduling appointment for the students to provide the advice and required information for the internships.
• Welcome and assist all the University Guests/Visitors and maintain their records details.
• Managing guest inquiries, resolving issues.
• Handling visitors complaints and concerns, in an efficient and timely manner, and answering their enquiries.
• Coordinating and multi-tasking job duties in a busy environment.
• Coordinating with departments Recruitment, Procurement, Faculty members, Mail Office, and others to ensure teamwork and aligning work process to achieve high performance standards.
• Supervising day to day activities of a team of 12 staffs and motivate the team to achieve their individual and store targets.
• Evaluating staffs to determine the Top and Low performance and identify the required training and designing training programs and workshops for staff.
• Training and orienting the new joiners providing the needed information, based on the company policy and rules.
• Lead and motivate a team of sales representatives to achieve and exceed sales targets.
• Provide coaching, training, and performance feedback to team members to enhance their sales skills and productivity.
• Foster a positive and collaborative work environment to maximize team performance and morale.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Handled and resolved customer complaints regarding product sales.
• Lead and motivate a team of sales representatives to achieve and exceed sales targets.
• Assisted in analyzing sales data and market trends to identify opportunities for growth and improvement.
• Supported the Sales Manager in developing and implementing effective sales strategies to increase revenue and market share.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Building and maintaining good working relationships with customers.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Monitoring the performance of the sales team.
• Build developed and sustained long-lasting relationships with customers.
• Call potential customers to explain company products and encourage for purchases.