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Abdullah Alqahtani, Call Center Specialist

Abdullah Alqahtani

Call Center Specialist

Etisal International - Saudi Arabia

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Public Law
Experience
2 years, 6 Months

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Work Experience

Total years of experience :2 years, 6 Months

Call Center Specialist at Etisal International - Saudi Arabia
  • Saudi Arabia - Riyadh
  • My current job since February 2022

Handling calls from Samsung customers who inquire about service orders, troubleshooting and complaints.
Sending emails to various service centers.
Marketing for Samsung products.

Office Administrator at M. H. Alshaya Company - Saudi Arabia
  • Saudi Arabia - Riyadh
  • December 2021 to February 2022

Store banking, store logistics, sorting sick leaves, responding to and sending emails.

Education

Bachelor's degree, Public Law
  • at Benyoucef Benkhedda University Of Algiers 1
  • November 2020

Projects include research and analysis of government functions and international relations.

Specialties & Skills

Banking
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Email Management
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Microsoft Excel
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Computer Skills
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Administrative
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Leadership and Teamwork
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Writing
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Computer Proficiency
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Conflict Resolution
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Good time management
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Fluent in English
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Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

6.5 IELTS General Training overall band score (Certificate)
Date Attended:
November 2021

Hobbies

  • History, political science, philosophy, store management and store administrator