Abdullah Jamal

IT Support Specialist at King Abdullah University Of Science And Technology

• Saudi Arabia - Thuwal
• My current job since June 2022

Systems Administrator at Taibah University

• Saudi Arabia - Medina
• October 2017 to May 2022

(Manage (Windows Server - Active Directory - DNS - Exchange - Microsoft Office 365 Admin Center - Microsoft Azure

work flow analyst at Taibah University

• Saudi Arabia - Medina
• August 2016 to December 2017

Analyze and collect data from all departments in our university to convert paper transactions to electronic

Information Technology Help Desk Manager at Taibah University

• Saudi Arabia - Medina
• August 2015 to August 2016

Manage a team of support personnel who troubleshoot and resolve IT issues and track reported problems.

IT Help Desk Technician at Taibah University

• Saudi Arabia - Medina
• August 2013 to August 2015

I am the first and second line of support for customers who are having problems with their IT software and hardware. Their work is done over the phone, by email and system center service manager SCSM.