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Abdulmajeed Alotaibi, IT Specialist

Abdulmajeed Alotaibi

IT Specialist·Schlumberger

Saudi Arabia

Bachelor's degree, Telecommunication and Computer Networking

Work experience

Total years of experience: 14 years, 10 months

IT Specialist

October 2018 - Present

Schlumberger

Saudi Arabia

October 2018 - Present

- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- Repairing and replacing equipment as necessary.
- Responding in a timely manner to service issues and requests from end- users.
- Providing technical support across the company (this may be in person or over the phone or remotely)
Company industry:
Oil & Gas
Job role:
Information Technology

Network and System Administration

June 2017 - December 2017

Fontainbleau Lodge

Missouri, United States

June 2017 - December 2017

Responsibilities include: Installing and configuring software, hardware and networks. Monitoring system performance and troubleshooting issues. Ensuring security and efficiency of IT infrastructure.
Company industry:
Residential & Nursing Care Services
Job role:
Information Technology

Customer Care Representative

May 2007 - October 2013

Mobily

Dammam, Saudi Arabia

May 2007 - October 2013

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

Education

Southeast Missouri State University

December 2017

December 2017

Bachelor's degree, Telecommunication and Computer Networking

United States

The Telecommunications and Computer Networking option is designed to prepare students to design, implement, and support networked systems in both standard and enterprise settings. It builds a solid foundation in the hardware and architecture of telecommunications network and systems; operating systems and applications; systems design and analysis; networking theory and solutions; types of networks including fiber optics and wireless; network management and control; network and flow optimization; network security; configuring; and troubleshooting.

AlKhaleej Training & Education (New Horizons)

April 2008

April 2008

Diploma, Communication Technology

Saudi Arabia

GPA (point): 3.37 out of 5

GPA (point): 3.37 out of 5

This diploma has provided me an introduction to computer software, hardware, processes, information systems and programming languages as they are being used today and developed for the future.

Skills

Backup Exec

Expert

Customer Service Skills

Expert

OSPF

Expert

Servers

Expert

Active Directory

Expert

Communication Skills

Expert

Problem-solving

Expert

VMWare ESXi Server

Intermediate

CLIENT/SERVER

Intermediate

Active Directory

Intermediate

System's Backup.

Expert

Software Install and Configuration

Expert

VSphere

Beginner

Windows Server 2008/2012

Intermediate

Security

Intermediate

Help Desk and Technical Support

Expert

Project Management

Intermediate

Backup Exec

Expert

Customer Service Skills

Expert

OSPF

Expert

Servers

Expert

Languages

Arabic

Expert

English

Expert