Senior program manager
Confidential
Total years of experience :11 years, 3 Months
• Developed key performance indicators for tracking and evaluating new policies.
• Established team and project goals, tracking performance and evaluating necessary changes.
• Monitored and reported on ongoing projects to help achieve departmental targets.
• Consulted with C-level executives, influencing high level decision-making.
• Measured compliance to existing policies.
• Managing a variety of projects in Business, IT, Cybersecurity, and Product.
• Contributing to the establishment of the PMO office.
• Planning and monitoring program execution.
•Identifying and addressing issues and risks.
•Stakeholder communications, negotiations, and problem-solving.
•Aligning or realigning deliverables with program outcomes.
• Producing accurate and timely reporting of program status throughout its life cycle.
• Implementing and managing changes to ensure project goals are achieved.
• Leading the planning and implementation of projects.
IT Project Manager for Infrasturcture and operation at Ministary of Transport (MOT).
Responsablities:
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stake-holders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appro-priate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
I'm responsible for government sector such as MOH, MOE, MOD, and MOI.
Responsablities:
• Prospect new accounts and manage existing customers.
• Generate proposals, prepare sales quotations, plan customer meetings, and
perform product demonstrations
• Forecast monthly sales numbers for territory
Improve market coverage & transparency
• Providing best support during all phases of business acquisition regularly
monitor the outcomes. Observing business guidelines policies under all
circumstances.
• Develop long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately
satisfy customer needs.
• Maintain satisfactory after-sale relationships.
Responsablities:
• Monitoring and maintaining the computer systems and networks.
• Solving any issues or changes required, such as forgotten
passwords, viruses or email issues.
• Installing and configuring computer systems, diagnosing
hardware/software faults and solving technical problems, either over the phone or face to face.
courses: in Network Technology (2007).