عبدالرحمن الفضلي

Senior Project Manager II in the Mega Projects Delivery,
- Recognized by Solutions by STC CEO for outstanding performance and contributions to 2023's success.
- Acknowledged by Red Sea Global with an appreciation for a strong project management skillset.
- Participated in bi-weekly executive meetings with the CTO and senior management on VIP project status for diamond clients.
- Led procurement process RFQs, PRs, and POs. as well as finance process to validate vendor COC, approve their invoices, and raise Invoices to customers throw ERP system.
- Developed and implemented risk mitigation plans to minimize disruptions to project timelines and budgets.
- Support increased productivity and better efficiency by working closely with other teams.

Consultant of Technology & Digital Transformation
- Developed Digital Transformation Operating Models and strategies aligned with client’s business objectives.
- Contributed to business development activities by contributing to generating RFPs, RFIs, and technical and commercial proposals.
- Compared clients to the current marketplace and made recommendations on improvements.
- Supported internal initiatives and organized clients’ workshops by leading change management efforts Supported internal initiatives and organized clients’ workshops by leading change management efforts.

Managed project deliverables, objectives, and budgets. Led project teams and facilitated communication, decision-making, and issue
resolution. Collaborated with other departments to develop comprehensive project plans.
• Oversaw a portfolio of 5 to 9 concurrent projects with a budget exceeding 60M SAR, increasing net profit from 7% to 11%.
• Optimized resource allocation across projects, maximizing efficiency and productivity.

Ensured the standardization of IT services, such as configuration and maintenance, while overseeing quality assurance procedures.
• Trained the new project manager and coordinator and supported the entire project portfolio.
• Implemented quality control measures across all projects.

Led the customer representative team, prioritizing and managing B2B, B2C, and VVIP customer segments. Cross-sold wealth
management products and consistently met the banking needs of key customers.
• Earned recognition as the 2nd Best Employee among 193 candidates for delivering exceptional customer service in 2018.
• Successfully cross-sold wealth management products to high-priority customers, enhancing the bank's profitability.

- Support the sales team in achieving sales targets by providing assistance in various aspects of the sales process, such as lead generation, customer acquisition, and order processing.
- Conduct market research to identify potential customers, understand market trends, and gather competitive intelligence to inform sales strategies.
- Build and maintain relationships with customers by providing excellent service, addressing their inquiries, and resolving any issues or concerns they may have.

- Providing general administrative support to various departments within the company, including answering phones, handling correspondence, and maintaining office supplies.
- Assisting with data entry tasks such as updating spreadsheets, inputting information into databases, and organizing electronic files.
- Helping to schedule appointments, meetings, and events for company executives and staff members using calendar management software.

Team Supervisor