عبدالرزاق علي

All information will be shared privately in a detailed Resume due to the confidentiality rules of current role.

- Responsible of finding and recruiting qualified candidates for the vacancies in the company and for the clients.
- Interact with the personnel services requests submitted by the company's clients, and perform the customer services role.
- Handle the Medical Insurance and Life Insurance for the staff,
- Participate in developing new procedures/systems for HR Dept, such as policies, strategies, plans and ideas.
- Handle all Personnel/HR requirements and inquires submitted by staff.
- Exploit the gained computer skills to improve and develop the company's HR e-system.
- Brainstorm to identify alternative solutions for problems.
- Analyze the employees data, revise it and identify solutions for errors that occur in it.
- Participated in restructuring the employees records.
- Responsible of designing a full English Training Program for the staff. (Planing, Structuring and Teaching)

- Resolve administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
- Keep track of assigned tasks by keeping a log of task and time.
- Working closely with external clients (sponsors, students, media).
- Editing publications before printing.
- Maintaining a detailed workflow of suppliers relationship with the University.
- Participate in arranging and organizing the events and occasions of the university (Career Days, Graduation Ceremonies, Marketing Campaigns and National Occasions).
- Worked as controller of the contents in the university's official website.

- Liaising and communicating directly with key clients (Saudi Aramco, SWCC, WETICO).
- Planning the most appropriate route for a shipment, taking account of the perishable or hazardous nature of the goods, cost, transit time and security.
- Investigating best packaging depending on weight, terrain, climate, ...etc.
- Arranging payments for freights, and full-on account management.
- Handling customer complaints, and following up on solution.
- Dealing with issues that arise during the Customs Clearance process and find quick solutions for them.