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عبدالرحمن علوي, Supervisor

عبدالرحمن علوي

Supervisor·MINDMAZE

Kuwait

High school or equivalent, Arts

Work experience

Total years of experience: 4 years, 2 months

Supervisor

May 2023 - Present

MINDMAZE

Al Kuwait, Kuwait

May 2023 - Present

Supervise Escape Room Operations: Oversee the day-to of the that all
down after each session.
Team Management: Lead, train, and motivate a team of
game masters and support staff. Assign tasks, ensure staff
are prepared for their shifts, and provide guidance and
feedback to improve performance.
Company industry:
Entertainment

Call center employee

January 2022 - January 2023

OOREDOO

Al Kuwait, Kuwait

January 2022 - January 2023

Customer Service Excellence: Handle inbound and
outbound calls from customers, providing information
about Ooredoos products, services, and promotions.
Issue Resolution: Assist customers in troubleshooting
technical issues, billing queries, service activations, and
complaints, ensuring timely resolution.
Company industry:
Telecommunications

Education

Abdullah Al Jaber Boys Higher Secondary School

June 2021

June 2021

High school or equivalent, Arts

Kuwait

خريج سنه ٢٠٢١ قسم ادبي

Skills

تطور
Expert
تطور
Expert
العلاقة مع العملاء
Expert
العلاقة مع العملاء
Expert
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
ACTIVE LISTENING
Intermediate
ACTIVE LISTENING
Intermediate
PRODUCT KNOWLEDGE
Intermediate
PRODUCT KNOWLEDGE
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
FILE ORGANIZATION
Intermediate
FILE ORGANIZATION
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
RESILIENCE
Intermediate
RESILIENCE
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate

Languages

Arabic

Native Speaker