Assistant Operations
Oil Com Kenya Ltd
مجموع سنوات الخبرة :16 years, 5 أشهر
• Entrusted to manage the Operations manager’s office in his absence and able to provide timely, courteous and knowledgeable response to customers and suppliers.
• Supported manager in performing management functions such as staffing, training sessions to employees on safety work procedures and expanding business plans.
• Communicated with the support team and implemented the organization’s operational guidelines, standards and policies to adhere with government procedures.
• Monitored and managed operational activities - Directed the petrol station branches, stores and other financial aspects and audit processes.
• Documented and prepared reports on cost and stock analysis for management.
• Maintained cordial relations with other staff and assisted them in resolving their issues.
In charge of passenger transport section responsible to monitor sales percentage, sustain and attract more customers. Ensure road safety procedures are adhered to in demand to government rules and regulations.
• Research on customer satisfaction and make a report for the Managing director to review, plan and approve the suggested decisions for improving customer satisfaction
• Worked on developing new strategies to come up with better ways of attracting more customers. Achieved on increasing the sales margin by 22%
• Internal control of costs by approving vouchers and monitoring cash flow, compiling cash collection daily reports submitted by other stations within Kenya and visit them from time to time for effective & efficient control
• Keep track of the government amended road safety rules and regulations for updating our internal procedures
• Follow up on breakdown recovery and negotiating over spare part prices
• Supervising workshop and administration activities
Responsible for selling, promoting & marketing company products. Achieving sales target and ensuring customer satisfaction.
• Impacting, understanding and guiding the client about the benefits of the products
• Preparing quotations, proforma invoices in liaison with the company requirements
• Contributing and assisting relevant departments on sales demonstrations and promotions
• Compiling and presenting daily sales visit plan performance
• Advising the management market trends based
• Initiated the idea of participating in county functions by providing transport as part of advertising the vehicles used.
Responsible for business development, maintaining customer relations and looking for prominent market.
• Develop business plan & strategies to ensure attainment of company sales, goals & profitability.
• Developing plans & penetrate new markets
• Responsible for the performance development & motivation of the sales team
• Maintain & foster business relationships
• Ensure adherence to company policies, procedures & ethics.
2007-2008: * Was a treasurer in Zanzibar University Students HIV/AIDS club (ZUSHAC)
* Was an Executive Committee member in Zanzibar University Marketing Association (ZUMA)
Jul 2007-Sept 2007: Mombasa Maize Millers Ltd
Attachment as a marketing officer
Aug 2006-Sept 2006: A.A Bayusuf & Sons Ltd
Project-In charge of construction works, Organization administration control, Lamu.
Mar 2004-Jun 2004: Germany Assisted Settlement Program (GASP)
Turn man in roads construction
LEADERSHIP & MERITS
I did my degree in Zanzibar and successfully completed the course within 4 years where 1 year was a pre university programme and 3 years a degree programme. I also earned enough experience through attachments in my long vacations when i come to Kenya. I believe i can be a good asset to any competent organisation.
2005-2008: Zanzibar University Bachelor in Business- Sales & Marketing
Pre-University Programme- its a bridging course i did before starting the degree programme for 1 year.
2004-2005: Zanzibar University
Jan-Feb 2004: Institute of Information Technology & Learning-IITAL Computer Packages- Distinction
Jan 2004: Unik Driving School
2000-2003: Mpeketoni Secondary School. Lamu Certificate of Secondary Education I started my high school education in 2000 February and according to the Kenyan law of 8.4.4 system i completed in November 2003 thus marking 4 years. I was in a boarding school enabling me cope with different kinds of behaviors. I participated in science congress in 2003 in Chemist Exhibit and i was position 1 district wise.
1995-1999: St. Augustine Preparatory School. Mombasa Certificate of Primary Education