Business Development Manager
Team Drive Logistics LLC
Total years of experience :20 years, 9 Months
• Generated leads, set appointments, and presented business proposals to potential customers through various communication channels, including face-to-face meetings, telephone calls, emails, etc.
• Managed and maintained pipelines, respond to requests for information promptly and remain proactive and responsive to prospective customers
• Coordinated with new customer set-up with finance and accounting, established pricing agreements, and created new account income statements
• Tracked all shipments to ensure proper customs clearance and on-time delivery to notify customers
• Collaborated effectively with cross-company departments, developing new strategies to capitalize on emerging customer trends
• Worked closely with customers, colleagues, suppliers, and third parties to ensure smooth operations to deadlines
• Proposed potential business deals by contacting potential partners, discovering and exploring opportunities
• Planned, managed, and evaluated entire transport operations coordinated with internal stakeholders, suppliers, logistics providers, transportation companies, and customers
• Actively pursued growth opportunities, by developing new clients and maintaining good relationships with existing clients
• Leveraged product knowledge to achieve revenue goals and retain clients.
June 2008 - April 2013
• Determines, implements effective strategies to assess and monitor progress towards the vision and goals
• Endorsed student success by providing information and support, as well as assistance on registration, admission requirements, and procedures
• Mitigated financial discrepancies by accurately managing banking transactions, financial records, accounts payable, and accounts receivable
• Recommended actions to streamline HR processes, including automated systems and reporting
• Generated daily operations reports, presenting to management and advised required corrective actions and improvements
• Managed allocation of drivers, vehicles, and equipment to ensure efficient and prompt deliveries to meet customer requirements
• Directed employees to control expenditures, maintain work records, timesheets, job reports, and plans work operations
• Supervised preventative maintenance schedules and functional repairs to maintain the working condition of fleets and minimize service delays
• Managed carrier on-time performance, analyzed service to store results, and created necessary action plans that achieved an on-time performance
• Planned, coordinated, and managed the work of subordinate staff to ensure that all works are completed upon quality standards and on a specific deadline
• Worked closely with the coordinators to ensure trailer maximization at each location
• Coordinated with the team to develop proposals that speak client needs, concerns, and objectives
• Ensured that all data is accurately entered and documents filed as per ISO procedures
• Handled customer requests and complaints and reported to the superiors, responded to customers
• Visited existing customers and resolves the problems to meet their requirements
• In charge of recording Inbound-Outbound containers in the company yard of different Shipping lines
• Oversaw 40 plus fleets and driver's daily schedules and maintenance
• Dispatching, routing, and tracking company fleets to timely update customers
• Reporting to Operation Supervisor, dealing with Freight forwarders and Shipping lines
• Handled Import/Export container transportation, prepared delivery notes and timesheets through the computer-generated system
• Responsible for daily scheduling of 20 trucks Communicated day to day with Drivers, Customers, Shippers, Consignees & Handling authorities
• Entered daily data, kept records and files as per ISO standards and procedures