Abedalqader Abujaffer

Assisted in replacing multi-vendor switching infrastructure
with a unified HPE Aruba CX solution, contributing to
configuration, testing, and deployment under cloud-based
management.

 Supported the migration from legacy firewalls to a Next
Generation Firewall (NGFW) platform by helping with rule review,
basic configuration tasks, and post-deployment validation.

 Participated in configuring and maintaining network
technologies such as VLANs, ACLs, RPVST, and Port Channels to
ensure stable and efficient network performance.

 Helped implement and maintain network monitoring tools
(PRTG with Grafana) to improve visibility and assist in
troubleshooting network events, and implemented an automated
switch backup methodology.

 Provided support in enhancing the wireless environment by
assisting with the deployment and configuration of enterprise Wi
Fi solutions to improve coverage and reliability.

 Administered Office 365 and LS Central (Dynamics 365),
including hardware setup and permissions.

 Migrated MenaItech from on-premise to SaaS while
maintaining business continuity.

 Configured POS systems, laptops, and PCs, and provided
network troubleshooting and performance support.

 Played a key role in the migration to a Next-Generation
Firewall by supporting rule optimization, configuration setup, and
post-deployment verification.

 Provided technical support for HQ and retail stores,
resolving network and device issues.

 Managed Active Directory, group policies, printers, and
mobile device configurations.

 Assisted in replacing a multi-vendor switching environment
with a unified HPE Aruba CX solution, Fortinet, and Cisco,
contributing to configuration, testing, and deployment under
cloud-based management.

 Assisted in administering Azure Active Directory (Entra ID),
including user/group management and access permissions.

 Supported Microsoft 365 (Office 365) administration,
including user account creation, license assignment, and role
management.

 Supported network connectivity troubleshooting
(LAN/WAN, VLANs, DNS, DHCP, IP addressing).

 Assisted with endpoint setup and deployment, including
device imaging, software installation, and configuration.

 Performed basic firewall and switch checks, including port
status verification, access rule validation, and connectivity
testing.

 Supported remote access tools and resolved VPN and
authentication issues.

 Assisted in deploying the Space Hero educational app to
2, 600+ smartphones.

 Performed software updates, data transfers, and ensured
proper system synchronization.

Identified and resolved common software-related issues to
minimize downtime.

 Conducted software patching, configuration verification,
and data migration tasks.