Abedalrahman Shahin

+ Communicating with clients and building strong professional relationships
« Understanding client needs and providing suitable solutions
+ Negotiating with clients and persuading them to close deals
« Following up with clients after sales to ensure satisfaction and maintain long-term business
relationships

• Manage client relationships, consultations, quotations, proposals, inquiries, and sales
opportunities.
• Use Odoo ERP and CRM systems for customer management, follow-ups, and
opportunity tracking.
• Coordinate project requirements with design, technical, and operations teams
throughout project stages.
• Maintain organized documentation, sales records, and client follow-ups while
developing technical knowledge of aluminium systems.

• Managed daily store operations and led an eight-member team toward sales,
operational, and customer service objectives.
• Monitored sales performance and KPIs, identified improvement opportunities, and
prepared regular reports.
• Managed schedules, task distribution, training, inventory, merchandising, and daily
operational responsibilities.
• Handled customer concerns professionally while maintaining company and brand
standards.

• Supported daily operations, sales targets, staff scheduling, task delegation, and
inventory monitoring.
• Supervised team members, monitored KPIs, handled customer concerns, and
supported employee training.

+ Supported store management in daily operations and staff supervision.
+ Tracked team performance and contributed to achieving sales targets.
+ Assisted in training and onboarding new employees.
+ Resolved customer complaints efficiently while maintaining brand standards.
+ Helped implement product displays and promotional setups.

• Achieved sales objectives through customer service, product knowledge, upselling,
and cross-selling.
• Supported visual merchandising, inventory organization, and daily store operations.