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Abeer Ahmed, IT & Operations Manager

Abeer Ahmed

IT & Operations Manager·Infinity

Georgia

Bachelor's degree, COMPUTING & INFORMATION TECHNOLOGY

Work experience

Total years of experience: 7 years, 5 months

IT & Operations Manager

January 2021 - April 2025

Infinity

Tbilisi, Georgia

January 2021 - April 2025

• Led the technical operations and IT service delivery for a student enrollment platform.
• Provided technical support and ensured high system availability for clients and internal users.
• Oversaw development and integration of platform features using modern web technologies.
• Coordinated with cross-functional teams to optimize business processes through digital solutions.
• Supervised developers and support staff, implementing Agile practices for project execution.
• Managed deployment, maintenance, and enhancements for backend systems hosted on Microsoft
Azure.
Company industry:
Higher Education
Job role:
Teaching and Academics

Import-Export and Real Estate Consultant / Sales Manager

November 2023 - November 2024

Al-Dalah

Tbilisi, Georgia

November 2023 - November 2024

• Provided consultation services in import-export operations and real estate investments.
• Assisted clients in navigating regulatory requirements and market analysis.
• Coordinated with various stakeholders to ensure successful transactions and project management.
• Developed strategic plans to optimize business operations and enhance client satisfaction.
Company industry:
Real Estate
Job role:
Construction and Building

Administrative and Marketing Specialist / Contract Manager

January 2020 - December 2022

Various Real Estate Brokerage and Marketing Companies

Tbilisi, Georgia

January 2020 - December 2022

• Managed administrative tasks and coordinated marketing efforts to promote real estate properties.
• Oversaw contract management, ensuring compliance with legal and company standards.
• Addressed and resolved technical issues related to the companys IT systems and databases.
• Provided technical support and troubleshooting for employees, ensuring minimal disruption to
operations.
• Collaborated with teams to streamline processes and enhance overall efficiency.
Company industry:
Facilities & Property Management
Job role:
Marketing and PR

IT Specialist

January 2017 - January 2019

King Abdulaziz University, IT Department

Jeddah, Saudi Arabia

January 2017 - January 2019

• Developed and maintained web pages for various university departments.
• Provided technical support and maintenance for lab equipment and systems.
• Assisted in administrative tasks, including documentation and data management.
• Collaborated with faculty and staff to ensure smooth operation of IT services.
• Implemented troubleshooting procedures to resolve hardware and software issues efficiently.
Company industry:
Public Administration
Job role:
Information Technology

Education

King Abdul-Aziz University

July 2019

July 2019

Bachelor's degree, COMPUTING & INFORMATION TECHNOLOGY

Saudi Arabia

GPA (rating): Excellent

GPA (rating): Excellent

خريجة مع مرتبة الشرف الثانية

King Abdulaziz University

January 2019

January 2019

Bachelor's degree, Information Technology

Saudi Arabia

GPA (point): 4.79 out of 5

GPA (point): 4.79 out of 5

خريجة مع مرتبة الشرف الثانية

Skills

آلي

Expert

التحدث

Expert

اتصالات

Expert

التعامع مع الحاسب الآلى

Expert

العقار

Expert

SALES

Expert

MARKETING

Expert

REAL ESTATE

Expert

COMPUTER SCIENCE

Intermediate

SOFTWARE DEVELOPMENT

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

ORGANIZATIONAL AWARENESS

Intermediate

DIGITAL TRANSFORMATION

Intermediate

IT INFRASTRUCTURE

Intermediate

OPERATIONS MANAGEMENT

Intermediate

TECHNICAL SUPPORT

Intermediate

OPERATIONS

Intermediate

PROGRAMMING

Intermediate

PROBLEM SOLVING

Expert

HTML

Intermediate

C++

Intermediate

JAVA

Expert

LANGUAGES

Intermediate

Languages

Arabic

Expert

English

Expert

Hobbies and interests

الرسم و التصميم

اخذت عدة جوائز خلال فترة الدراسة الجامعية