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Abeer Tarek, customer service

Abeer Tarek

customer service

Dream Company

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Italian and English department
Experience
0 years, 8 Months

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Work Experience

Total years of experience :0 years, 8 Months

customer service at Dream Company
  • Egypt - Luxor
  • March 2017 to June 2017

Manage large amounts of incoming calls.Handle complaints.Inform customer of deals and
promotions.Handle changes in policies or renewals.Follow communication procedures, guidelines and
policies.

secretary at Dream company
  • Egypt - Luxor
  • November 2016 to February 2017

Organize the documents.Answer phone calls.Drafting letters and other documents.Managing diaries
and making appointments.Maintain schedules and calendars.Handle incoming mail and other
material.

Education

Bachelor's degree, Italian and English department
  • at Minia University, Alsun faculty
  • June 2016

Specialties & Skills

Group Work
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Hardwork
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Quick Learning
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Communication Skills
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Executive Secretary
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communication skills, hard worker,good listener,quick learner
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Languages

Arabic
Native Speaker
Italian
Intermediate
English
Expert

Training and Certifications

italian courses (Training)
Training Institute:
Elmanara
Date Attended:
February 2016
Duration:
30 hours
students' activities (Certificate)
Date Attended:
March 2016
Introduction to public speaking (Training)
Training Institute:
Cambridge Academy
Date Attended:
May 2016
Introduction to job market. (Certificate)
Date Attended:
April 2016

Hobbies

  • sporting
  • Reading
    reading a lot of books, reading about countries economy